RE: WinXP: How to REMOTELY help my friend?
From: Mitch Garvis, MCP (MitchGarvisMCP_at_discussions.microsoft.com)
Date: 11/30/04
- Next message: Mitch Garvis, MCP: "Re: Protected from my own computer"
- Previous message: Mitch Garvis, MCP: "RE: Pentium vs. Celeron"
- In reply to: Lamont Sanford: "WinXP: How to REMOTELY help my friend?"
- Messages sorted by: [ date ] [ thread ]
Date: Mon, 29 Nov 2004 22:53:01 -0800
This might work: In MSN Messenger she has to Request Remote Assistance.
It's been a while since I tried it, and frankly it is not always
firewall-friendly... but give it a shot and let me know how it goes!
Mitch
"Lamont Sanford" wrote:
> Hi there,
>
> Here's the situation: My friend is using Windows XP. She frequently
> needs help with routine tasks and I have to drive over there and help her. I
> want to figure out a way that I can help her REMOTELY to save time. I
> realize that I could just set her computer up for Remote Desktop, but I want
> her to be able to actually SEE what I'm doing as I'm explaining it to her on
> the phone.
>
> ...and here's the tricky part:
>
> Because of the way her firewall is configured on her end, she can't open
> up any inbound ports but she CAN make an outbound connection on ANY port. Is
> there a way to set things up so that SHE can make an outbound connection to
> me and then I can remotely control her computer with her *watching* me?
>
> FWIW, I'm using Win2003 Server but I have access to an XP machine on my
> side if it is strictly necessary. Thanks.
>
> Lamont
>
>
>
- Next message: Mitch Garvis, MCP: "Re: Protected from my own computer"
- Previous message: Mitch Garvis, MCP: "RE: Pentium vs. Celeron"
- In reply to: Lamont Sanford: "WinXP: How to REMOTELY help my friend?"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
|
