WinXP: How to REMOTELY help my friend?
From: Lamont Sanford (lamont_at_sanford.son)
Date: 11/30/04
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Date: Mon, 29 Nov 2004 20:56:41 -0800
Hi there,
Here's the situation: My friend is using Windows XP. She frequently
needs help with routine tasks and I have to drive over there and help her. I
want to figure out a way that I can help her REMOTELY to save time. I
realize that I could just set her computer up for Remote Desktop, but I want
her to be able to actually SEE what I'm doing as I'm explaining it to her on
the phone.
...and here's the tricky part:
Because of the way her firewall is configured on her end, she can't open
up any inbound ports but she CAN make an outbound connection on ANY port. Is
there a way to set things up so that SHE can make an outbound connection to
me and then I can remotely control her computer with her *watching* me?
FWIW, I'm using Win2003 Server but I have access to an XP machine on my
side if it is strictly necessary. Thanks.
Lamont
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