Re: Computer won't restart. Please help!
From: Ron Bogart (ripSPAM_at_SUXtbit.net)
Date: 11/29/04
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Date: Sun, 28 Nov 2004 18:13:42 -0600
In news:uu8mJMa1EHA.1124@tk2msftngp13.phx.gbl,
tiki <tiki@hotmail.com> did some thinking and came up with these words:
> Sorry for the lack of details. I'm just so confused by it.
> PC is a desktop running WinXP Pro SP2. I have the OS disc which I
> placed in the drive hoping that it would boot from that, but it
> doesn't even get that far.
> I was just playing a game when Windows froze. After reseting the
> machine it boots into Windows briefly. But froze again after I signed
> on but before it was able to load anything. I did see the volume
> control icon in the task bar. But that's it. After hitting the reset
> again, I see a solid HD light while the CD & DVD drives scans. But
> after that, nothing happens as the HD light remains on. No beeps. The
> monitor light is solid, assuming it's off and no signal from
> computer. I left it on for about 5 min thinking that maybe Windows is
> restoring something but no further progress. I even tried
> disconnecting the HD hoping that it would take me to the bios, but
> that didn't seem to make any difference. Same symptoms.
>
> If it's the HD, shouldn't I get a prompt at least?
>
> "Ron Bogart" <ripSPAM@SUXtbit.net> wrote in message
> news:e5kuewZ1EHA.132@tk2msftngp13.phx.gbl...
>> In news:uhKdeiZ1EHA.3324@tk2msftngp13.phx.gbl,
>> tiki <tiki@hotmail.com> did some thinking and came up with these
>> words:
>>> My computer just froze and when I reset or turn the machine back on,
>>> all I see is the HD light on but nothing on the screen. I have no
>>> idea what happened. Could someone please direct me to a place to
>>> start troubleshooting? I don't know what to do at this point and
>>> would greatly appreciate any suggestions. Any. Thank you.
>>
>> Post back with the answers to the following questions:
>>
>> What kind of computer? (Laptop/Desktop)
>> What Operating System (also OEM or Retail) and do you have the
>> disk(s) for the OS?
>> When you turn on the computer and see the hard drive light go on, do
>> you also see the light for the floppy or CD light up?
>> Are there any beeps when you turn the computer back on?
>> When you turn the computer on, does the light on your monitor stay
>> on solid or does it start blinking? (Desktop only)
>>
>> --
>> Ron Bogart {} τΏτ¬
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>> "Life is what happens while we are making other plans."
During POST, do you see a prompt on the screen similar to "Press DEL to
enter SETUP"? If so, reboot and press the Delete key as soon as you see the
prompt and it will take you into the setup for your system. Navigate
through until you get to the bootup screen and move the CD drive into the
1st position. Escape out, saving your settings and then try booting off the
CD and try a Repair Install. If this doesn't work, from the sound of your
experience, it would probably be best to find a local shop to diagnose and
fix your machine.
--
Ron Bogart {} τΏτ¬
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
"Life is what happens while we are making other plans."
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