Re: click xp my computer and the pc goes blank!!

From: Bert Kinney (bert_at_NSmvps.org)
Date: 11/26/04 

Date: Fri, 26 Nov 2004 11:11:57 -0500

Hi Joe,

I would suggest you start by doing a virus scan with up to date virus
software, then scan for and removing any installed spyware.
If you are in need of virus software, here are a couple to choose from, for
free.
Download the software, and in Update Manager run Update
then do a complete virus scan.
Free Offer: eTrust EZ Armor Security Suite from Computer Associates
http://www.my-etrust.com/microsoft/index.cfm

Grisoft Freeweb: AVG Free Edition:
http://free.grisoft.com/freeweb.php/doc/1/

Search and destroy any installed SpyWare/malware/adware:
Ad-aware is a free multi spyware removal utility that scans
your memory, registry and hard drives for known spyware
components and lets you remove them safely. After installing
Ad-Aware make sure to run the update feature before scanning.
http://www.lavasoftusa.com/ For large amounts of installed
spyware and such, it may be necessary to run Ad-Aware several
times to clear them all.

Here are a couple more removal tools that should also be run.
CWShredder: http://aumha.org/freeware/freeware.php#cwshred

Spybot: http://www.safer-networking.org/

SpywareBlaster:
http://www.wilderssecurity.net/spywareblaster.html
SpywareBlaster doesn't scan and clean for spyware - it
prevents it from ever being installed. SpywareBlaster is
a non memory resident utility. It works by setting a "kill bit"
for the CLSIDs of spyware ActiveX controls, it prevents the
installation of any of them from a webpage.

For more information:
The Parasite Fight:
http://aumha.org/a/parasite.htm

Cleaning a Pest-Infested Computer:
http://rgharper.mvps.org/cleanit.htm

Darnit:
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm 

-- 
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
"Joe Chong" wrote
> Dear users,
>
> I am new here and any help would be most appreciated, I recently 
> encountered
> this problem, actually from yesterday. When i click my start button on the
> bottom left of the windows xp, the start menu comes up. And when I click 
> on
> My Computer, My Documents, Search and etc.....all the pc does is goes 
> blank
> for 2-3 seconds, and then everything reappears, but not the My computer or 
> My
> Documents window. I am very curious why it is doin g this, another problem
> that occured simulatneously is the MS Search program, a spyware i suspect,
> was installed onto my pc and I can't remove or delete it!! And eveytime I
> type an address on my Ie, the MS Search website comes out.
>
> HELP PLEASE!!