Re: Explorer and file folders not opening after power off
From: kn (xx_at_nospam.com)
Date: 11/22/04
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Date: Mon, 22 Nov 2004 11:56:45 GMT
Thanks for the feedback. Not very encouraging.
Any way to install XP without nuking data files?
Switching user did not help. Also, I cannot even open control panel or even
Norton Antivirus.If I run explorer my computer locks up.
rmp
"Don Taylor" <dont@agora.rdrop.com> wrote in message
news:TqCdnWnvGY1oxDzcRVn-jg@scnresearch.com...
> "kn" <xx@nospam.com> writes:
>>I have xp professional, all latest updates, protected etc. While computer
>>was on power failed. After rebooting:
>
>>Many icons on desktop do not have the icon pictures.
>>Clicking on Internet explorer does not run
>>I cannot open any file folder or the control panel.
>>Running in safe mode does not help. Same problems.
>
>>I really need help on this.
>
> If you have recently installed SP2 on your computer then
> there have now been about 200 people reporting very similar problems
> to what you are reporting. Some find that anything which uses
> Windows Explorer (Recycle bin, folder shortcuts, control panel,
> search, etc) all have a similar problem. Some find that right
> clicks are their major problem. Some find any click. Some find
> it crashes on open. Some find it refuses any clicks. Some claim
> they know how to fix this but I've read the tens of thousands of
> postings on SP2 and I don't think you will find any with "the fix"
> for this, at least not yet. Less than a dozen people ever reported
> finding a solution for this.
>
> But, some find it will work when you boot in safe mode.
>
> And, some find it will work when you create a new user and switch
> to that user to try it.
>
> One of those might be a temporary work-around till you get an answer.
>
> Some claim it is all spyware and viruses but I haven't seen any
> posting that confirmed this for the Windows Explorer problem. I
> carefully and repeatedly checked, no viruses or spyware and my
> windows explorer locks up every time. <<<Late breaking news, after
> hundreds of people reporting this problem, ONE person did let me
> know that trendmicro actually found a WORM_SDDROP.A virus/worm, he
> removed that and it appeared to solve his problem, so that's 10,000
> times people chanting "it's all viruses and spyware" and one correct
> diagnosis>>>
>
> Some claim it is all "bad applications" like Divx or Spy Sweeper
> being installed that is responsible for this, a very few people
> have confirmed this appeared to be the source of their problem but
> others have these installed and have no problem, most reporting the
> problem don't have these installed and still have the problem. I
> don't have either and it locks up every time. And unfortunately
> there is still no list of specific files known to cause this.
>
> Some claim it is all "ShellExtensions", little accessory gadgets
> that sort of script extra cute features. The advice for that is
> to install free ShellExView and to try (carefully) disabling these
> features one at a time, if turning one off doesn't do anything then
> turn it back on and try again. I did that with all 75 at once and
> it made no difference at all. Two people have reported that disabling
> one extension they had did appear to fix their problem.
>
> Some have claimed that it is "corrupted user profiles" that are the
> cause of this but I've never been able to track down a tool that
> would check a user profile to see if it was corrupted. There was
> one web page that Microsoft had which described a way of reporting
> errors found in this but this doesn't appear feasible for XP.
>
> You can try to uninstall SP2, there are various descriptions of how
> to do that, using Control Panel/Add-Remove Programs or using a
> Restore point or doing a Repair Install of Windows or reformatting
> your hard drive, each of those is a bigger hammer than the previous
> method, but a number of folks have reported having various problems
> when they try to remove SP2 or after they do so. To be fair, SP2
> probably fixes thousands of small and massive bugs in Windows XP
> and if you can get it to work it is probably a good thing to have.
>
> You can escalate to Microsoft, go to
> http://support.microsoft.com/windowsxpsp2 and give them all the
> details and clues and patterns you can find. There is no guarantee
> that their analysis or directions will be correct or even not make
> it worse. They told me I must "have some corrupted files, repair
> windows back to install state and then reinstall SP2 twice while
> in Safe mode." Before I did that someone posted the "switch user"
> workaround that let me get by temporarily. I sent email saying
> that if it worked for one user then it seemed less likely it was
> "some corrupted files" and asked if they still wanted me to blow
> windows away. They have not reponded to that in a number of days
> now. But I can imagine what it is like inside now.
>
> I hope something in this helps someone. But it appears that the
> large majority of people never get a fix for the "Windows Explorer"
> problem. If someone tells you to try something and it doesn't help
> then please make a posting so we can start accumulating what
> suggestions don't do any good. And if someone tells you something
> that does work then please report it.
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