Re: New Dell but no XP installation disks supplied

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: NobodyMan (none_at_none.net)
Date: 11/20/04 

Date: Fri, 19 Nov 2004 20:46:37 -0500

On Fri, 19 Nov 2004 06:33:12 -0800, "Rhys" <Rhys
@discussions.microsoft.com> wrote:

>"Tom Porterfield" wrote:
>
>> Rhys wrote:
>> > I've recently bought a Dell laptop with XP Home installed. Much to my alarm
>> > Dell haven't shipped the XP Home Edition installations disks, is this legal?
>> > Don't I have a right to own this? Afterall in the event of a hard-drive
>> > failure how on earth would I go about rebuilding? Is this within Dell's
>> > rights to refuse to give me installation disks? Do Microsoft know about this?
>>
>> It is perfectly within their right not to supply a full install disk but
>> they should give you some way to restore the system to factory state.
>> Sometimes this is the full install disks, but very often it is not. You
>> may have just a recovery CD. Or you may have an image on your HD that
>> can be used to restore the system. There should be something included
>> with the PC that states how restore the system if necessary. If you are
>> unable to find that, give Dell support a call.
>>
>>
>> --
>> Tom Porterfield
>> MS-MVP Windows
>> http://support.telop.org
>>
>> Please post all follow-ups to the newsgroup only.
>>
>As you suggest I believe that there's a back up on the hard-drive that can be
>recovered. But unfortunately this doesn't answer the question: What happens
>if I loose my hard-drive?
>
Just tighten down the hard drive if you "loose" it.

Please bottom post - mixing top and bottom posting in the same thread
is really confusing.

Relevant Pages

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