RE: Office install issues on WinXP Pro SP2

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Ron (Ron_at_discussions.microsoft.com)
Date: 11/17/04 

Date: Wed, 17 Nov 2004 05:44:04 -0800

Guys,

I have XP home and receive 1933 errors when trying to install Paint Shop Pro
8 or 9. The installation program seeks the CD with Windows on it to install
version 4 or higher of the Virtual Information Server, which isn't even
supported for XP home. Anyway, the error message says it can't find the
installaion CD. My windows files are on the HD in c:\9I386. I tried
changing CDinstalllpath in the registry from "1" to "0" but to no effect.

Any ideas?

"Chad" wrote:

> I got the issue repaired for those that want to know. If
> you look up Microsoft KB article 314812 and use method 1,
> that will repair the issue. I tried it this am and it
> required the CD, but now that we know this we can repair
> the base image and get it working without any issues.
>
> Chad
> >-----Original Message-----
> >Hello.
> >
> >We are testing an image for one of our PC's that we will
> >be implementing here at our Company. We have Windows XP
> >Professional with SP2. The SP2 comes from a SUS server
> >that handles our critical updates and such. Now after we
> >do this, we try to install Office 2000 Professional, and
> >it comes up asking for the Windows XP SP2 cd. Does
> anyone
> >know how to fix this as we would like to make sure that
> >the users getting these PC's do not see this message and
> >that the installer finds the files it needs without
> >prompting for a CD?
> >
> >Any help would be nice.
> >
> >Thanks,
> >
> >Chad
> >.
> >
>

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