Re: explorer chrashes when I try to open folders.
From: David Candy (.)
Date: 11/15/04
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Date: Mon, 15 Nov 2004 14:22:39 +1100
Did you put all of your context menu extensions back, if so repeat the test on them till you find which one is causing problems.
Also look those numbers up.
-- ---------------------------------------------------------- http://www.uscricket.com "Daniel" <Daniel@discussions.microsoft.com> wrote in message news:76E3E0A0-F192-49EA-BC6F-64EA247224F8@microsoft.com... >I deleted that key, and rebooted my machine. Still unable to open a folder. > > "David Candy" wrote: > >> MSBE is BargainBuddy (http://www.google.com.au/search?q=cache:qpHkJH2z5wMJ:www.anti-spy.info/process/msbe.dll.html+msbe.dll&hl=en&lr=lang_en|lang_es although they don't use the common name on this site). >> >> You need to log off and on with Browser Helper Objects (not with Context Menu Extensions changes take within a few seconds). >> >> -- >> ---------------------------------------------------------- >> http://www.uscricket.com >> "Daniel" <Daniel@discussions.microsoft.com> wrote in message news:07D46AA2-3520-4C0D-99D6-855461AD8578@microsoft.com... >> > Please forgive me, as I am a novice to the registry. I am trying to follow >> > what I understand. I exported the requested file. I found 2 subkeys: 1 as >> > mcafee and the other I looked up they way you told me to and it has 2 itmes >> > listed in it. I have listed them below Name Type and Data it says >> > respectively: (default) >> > REG_SZ c:\windows\system32\msbe.dll >> > ThreadingModel REG_SZ apartment >> > >> > I disabled each subkey one at a time, reintegrated it and tried to open a >> > window to no success. Does it require a reboot, or did I misuderstand your >> > suggestion? I really am trying, please do not ignore me.... >> > "David Candy" wrote: >> > >> >> Enabling that setting is a diagnostic task. You now have to do the delete and remerge thing one at a time here. >> >> >> >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects >> >> >> >> Reenable that setting and Export the key and delete subkeys one by one. Look up it's number at >> >> >> >> HKEY_CLASSES_ROOT\CLSID\{the long number xxxxx - xxxx - etc}\InprocServer32 >> >> and right click the file and choose Properties (I keep typing this and you keep ignoring - I won't answer again unless you also answer my questions). >> >> >> >> What picture files. Where are they. What program do you expect to open them. >> >> >> >> You may want to disable that setting after testing, it depends what is at the above key. You may require that setting to be enabled for other programs integration with IE (like acrobat). >> >> -- >> >> ---------------------------------------------------------- >> >> http://www.uscricket.com >> >> "Daniel" <Daniel@discussions.microsoft.com> wrote in message news:0CE8938B-0F14-4ECA-BB1A-527B62F18368@microsoft.com... >> >> > After disabling Third Party Extensions, I am able to view folders correctly >> >> > now. I am also able to view them with Internet Explorer. I hope it is not >> >> > sporadic. However, some picture files will not launch when clicked. They >> >> > say they can't find the files.... Please advise >> >> > >> >> > "David Candy" wrote: >> >> > >> >> >> In Internet Explorer, Tools - Internet Options - Advanced and clear the checkbox on Enable Third Party Browser Extensions >> >> >> >> >> >> You can try disabling effects for menus and tooltips. But the problem lies elsewhere. This is just where the error is being trapped. See if event viewer has more info. >> >> >> >> >> >> Try using Internet Explorer to browse your folders. Type c:\ in the address bar. >> >> >> -- >> >> >> ---------------------------------------------------------- >> >> >> http://www.uscricket.com >> >> >> "Daniel" <Daniel@discussions.microsoft.com> wrote in message news:DABDF95C-C443-425C-AEA1-B93F114888CE@microsoft.com... >> >> >> >I deleted the requested lines, but the folders still will not open. The error >> >> >> > message NOW reads: SysFader: Explorer.EXE Application Error >> >> >> > The Instruction at "0x77c43ec0" referenced memory at "0x0063006f". The >> >> >> > memory could not be "read"... And behind that the usual Windows Explorer has >> >> >> > encountered a problem etc... Please advise. >> >> >> > >> >> >> > "David Candy" wrote: >> >> >> > >> >> >> >> Backup and delete the below keys. This should fix. Then merge each individual item in one by one. >> >> >> >> >> >> >> >> [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\QuickFinderMenu] >> >> >> >> [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\DriveLetterAccess] >> >> >> >> [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\QuickFinderMenu] >> >> >> >> [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\RecordNow! >> >> >> >> ContextMenuExt] >> >> >> >> [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{CFC7205E-2792-4378-9591-3879CC6C9022}] >> >> >> >> [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\{CFC7205E-2792-4378-9591-3879CC6C9022}] >> >> >> >> >> >> >> >> The below will tell you the file associated with the program. These didn't have descriptions so the only clue will come from examining the files. You should be able to browse files with any File Open dialog box or by typing the path into Start Run, eg %windir%\system32 or "%userprofile%\My Documents". Then right click and choose Properties for hints. >> >> >> >> >> >> >> >> HKEY_CLASSES_ROOT\CLSID\{5CA3D70E-1895-11CF-8E15-001234567890}\InprocServer32 >> >> >> >> HKEY_CLASSES_ROOT\CLSID\{C0E10002-0028-0004-C0E1-C0E1C0E1C0E1}\InprocServer32 >> >> >> >> HKEY_CLASSES_ROOT\CLSID\{E91B2703-013E-4A99-AD33-2B6FB00AA356}\InprocServer32 >> >> >> >> HKEY_CLASSES_ROOT\CLSID\{CFC7205E-2792-4378-9591-3879CC6C9022}\InprocServer32 >> >> >> >> -- >> >> >> >> ---------------------------------------------------------- >> >> >> >> http://www.uscricket.com >> >> >> >> "Daniel" <Daniel@discussions.microsoft.com> wrote in message news:5456D1F6-A8AE-435B-AB76-D93674B27353@microsoft.com... >> >> >> >> > Ok, The whole "regedit" thing confuses me, always had. I don't know a THING >> >> >> >> > you are talking about, but I did get that you maybe wanted me to post the >> >> >> >> > exports of what each of the requested registries said, so here they are in >> >> >> >> > order that you listed them: >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers] >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\Send To] >> >> >> >> > @="{7BA4C740-9E81-11CF-99D3-00AA004AE837}" >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers] >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\EncryptionMenu] >> >> >> >> > @="{A470F8CF-A1E8-4f65-8335-227475AA5C46}" >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\Offline Files] >> >> >> >> > @="{750fdf0e-2a26-11d1-a3ea-080036587f03}" >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\QuickFinderMenu] >> >> >> >> > @="{C0E10002-0028-0004-C0E1-C0E1C0E1C0E1}" >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\Sharing] >> >> >> >> > @="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}" >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers] >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\DriveLetterAccess] >> >> >> >> > @="{5CA3D70E-1895-11CF-8E15-001234567890}" >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Offline Files] >> >> >> >> > @="{750fdf0e-2a26-11d1-a3ea-080036587f03}" >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\QuickFinderMenu] >> >> >> >> > @="{C0E10002-0028-0004-C0E1-C0E1C0E1C0E1}" >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\RecordNow! >> >> >> >> > ContextMenuExt] >> >> >> >> > @="{E91B2703-013E-4A99-AD33-2B6FB00AA356}" >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Sharing] >> >> >> >> > @="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}" >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{59099400-57FF-11CE-BD94-0020AF85B590}] >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{cc86590a-b60a-48e6-996b-41d25ed39a1e}] >> >> >> >> > @="Portable Media Devices Menu" >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{CFC7205E-2792-4378-9591-3879CC6C9022}] >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{fbeb8a05-beee-4442-804e-409d6c4515e9}] >> >> >> >> > @="" >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers] >> >> >> >> > >> >> >> >> > [HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\{CFC7205E-2792-4378-9591-3879CC6C9022}] >> >> >> >> > >> >> >> >> > >> >> >> >> > I'm so frustrated, if you can help me, I'll buy you ice cream.....or >> >> >> >> > something :) >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > "David Candy" wrote: >> >> >> >> > >> >> >> >> >> Type regedit in Start Run then backup (File - Export) then delete all non MS context menu extensions, (people normally want to argue here with me that program x can't possibly cause it and refuse - normally they only have 3 non MS so 1/3 chance). The example here is for folders as you don't say what files. But files inheirit from All File System Objects as well then * (all files) then the extension usually. However they can be in over 30 places most not used by most programs. >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> So post the exports of those keys. >> >> >> >> >> >> >> >> >> >> HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers >> >> >> >> >> HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers >> >> >> >> >> HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers >> >> >> >> >> HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers >> >> >> >> >> >> >> >> >> >> If you can't work out what an entry is look up it's number here >> >> >> >> >> HKEY_CLASSES_ROOT\CLSID\<long number>\\InprocServer32 >> >> >> >> >> >> >> >> >> >> EG >> >> >> >> >> HKEY_CLASSES_ROOT\CLSID\{00000105-0000-0010-8000-00AA006D2EA4}\InprocServer32 >> >> >> >> >> >> >> >> >> >> This says the file that is providing the program code (and a right click - Properties on the file will give more info on the Version tab). >> >> >> >> >> >> >> >> >> >> Then delete the non MS one's. >> >> >> >> >> >> >> >> >> >> Try right clicking a drive now. No rebooting needed. >> >> >> >> >> >> >> >> >> >> Be aware that contextmenuext1 (CME) may cause CME2 to misfunction. Disabling CME2 will appear to fix but the faulty one is still running and may affect future ones installed. >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> ---------------------------------------------------------- >> >> >> >> >> http://www.uscricket.com >> >> >> >> >> "Daniel" <Daniel@discussions.microsoft.com> wrote in message news:00DD6493-AE9B-43CF-B73A-2121F4297136@microsoft.com... >> >> >> >> >> > I'm about at the end of my string! I've reinstalled Windows, and the same >> >> >> >> >> > thing happens. I've even made a new user, and the same thing happens. PLEASE >> >> >> >> >> > someone tell me how to fix this! I'm about ready to go buy a MAC!!! >> >> >> >> >> > >> >> >> >> >> > "Daniel" wrote: >> >> >> >> >> > >> >> >> >> >> >> I checked for spyware and for viruses. There was some spyware, but it's been >> >> >> >> >> >> successfully removed. I'm using McAfee Virus check to check for viruses and >> >> >> >> >> >> spyware, along with AOL's spyware checker and Spyware X-terminator, since >> >> >> >> >> >> I've noticed you need more than one program to find all the spyware... >> >> >> >> >> >> However that does not solve the problem. i'm thinking for doing a re-install >> >> >> >> >> >> of windows, if I can ever find my CD, I'm such a packrat who knows where it >> >> >> >> >> >> is. Do you think this might help? >> >> >> >> >> >> >> >> >> >> >> >> "Don Taylor" wrote: >> >> >> >> >> >> >> >> >> >> >> >> > =?Utf-8?B?RGFuaWVs?= <Daniel@discussions.microsoft.com> writes: >> >> >> >> >> >> > >I'm running XP home on my new Dell. Any time I try to open ANY folder such as >> >> >> >> >> >> > >the C drive in my computer or my doucuments, explorer crashes. The taskbar >> >> >> >> >> >> > >disappears then returns, and everything in my system tray next to the clock >> >> >> >> >> >> > >dissapears when the taskbar returns. All the information I get is that >> >> >> >> >> >> > >"Windows Explorer has encountered a problem and needs to close. We are sorry >> >> >> >> >> >> > >for the inconvenience. Then it tells me to send a report to microsoft. The >> >> >> >> >> >> > >report contains the follwing data: >> >> >> >> >> >> > >Exception Information >> >> >> >> >> >> > >Code: 0xc0000005 Flags: 0x00000000 >> >> >> >> >> >> > >Record: 0x0000000000000000 Address: 0x0000000077c43ec0 >> >> >> >> >> >> > >> >> >> >> >> >> > >I have recently installed SP2, but then it wouldn't connect to my cable >> >> >> >> >> >> > >modem, so I uninstalled it. But that was weeks ago. The only real recent >> >> >> >> >> >> > >thing is I installed a graphics card, but I'm not sure if this problem >> >> >> >> >> >> > >started right when that happened. PLEASE HELP!!! >> >> >> >> >> >> > >> >> >> >> >> >> > There have been a string of folks reporting very similar problems >> >> >> >> >> >> > to what you are reporting. Some find that anything which uses >> >> >> >> >> >> > Windows Explorer (Recycle bin, folder shortcuts, control panel, >> >> >> >> >> >> > etc) all have a similar problem. Some find that right clicks are >> >> >> >> >> >> > their major problem. Some find any click. Some find it crashes >> >> >> >> >> >> > on open. Some find it refuses any clicks. There are some claims >> >> >> >> >> >> > but I've been scanning the thousands of postings on SP2 and I don't >> >> >> >> >> >> > think you will find any with "the fix" for this, at least yet. >> >> >> >> >> >> > >> >> >> >> >> >> > But, some find it will work when you boot in safe mode. >> >> >> >> >> >> > >> >> >> >> >> >> > And, some find it will work when you create a new user and switch >> >> >> >> >> >> > to that user to try it. >> >> >> >> >> >> > >> >> >> >> >> >> > One of those might be a temporary work-around till you get an answer. >> >> >> >> >> >> > >> >> >> >> >> >> > Some claim it is all spyware and viruses but I haven't seen any >> >> >> >> >> >> > posting that confirmed this for the Windows Explorer problem. I >> >> >> >> >> >> > carefully and repeatedly checked, no viruses or spyware and my >> >> >> >> >> >> > windows explorer locks up every time. <<<Late breaking news, after >> >> >> >> >> >> > hundreds of people reporting this problem, ONE person did let me >> >> >> >> >> >> > know that trendmicro actually found a WORM_SDDROP.A virus/worm, he >> >> >> >> >> >> > removed that and it appeared to solve his problem, so that's 10,000 >> >> >> >> >> >> > times people chanting "it's all viruses and spyware" and one correct >> >> >> >> >> >> > diagnosis>>> >> >> >> >> >> >> > >> >> >> >> >> >> > Some claim it is all "bad applications" like Divx or Spy Sweeper >> >> >> >> >> >> > being installed that is responsible for this, a few people have >> >> >> >> >> >> > confirmed this but others have these and have no problem, most >> >> >> >> >> >> > reporting the problem don't have these and still have the problem. >> >> >> >> >> >> > I don't have either and it locks up every time. >> >> >> >> >> >> > >> >> >> >> >> >> > Some claim it is all "ShellExtensions", little accessory gadgets >> >> >> >> >> >> > that sort of script extra cute features. The advice for that is >> >> >> >> >> >> > to install free ShellExView and to try (carefully) disabling these >> >> >> >> >> >> > features one at a time, if turning one off doesn't do anything then >> >> >> >> >> >> > turn it back on and try again. I did that with all 75 at once and >> >> >> >> >> >> > it made no difference at all. Two people have reported that >> >> >> >> >> >> > disabling one extension he had did appear to fix their problem. >> >> >> >> >> >> > >> >> >> >> >> >> > You can escalate to Microsoft, go to >> >> >> >> >> >> > http://support.microsoft.com/windowsxpsp2 >> >> >> >> >> >> > and give them all the details and clues and patterns you can find. >> >> >> >> >> >> > There is no guarantee that their analysis or directions will be >> >> >> >> >> >> > correct or even not make it worse. They told me I must "have some >> >> >> >> >> >> > corrupted files, repair windows back to install state and then >> >> >> >> >> >> > reinstall SP2 twice while in Safe mode." Before I did that someone >> >> >> >> >> >> > posted the "switch user" workaround that let me get by temporarily. >> >> >> >> >> >> > I sent email saying that if it worked for one user then it seemed >> >> >> >> >> >> > less likely it was "some corrupted files" and asked if they still >> >> >> >> >> >> > wanted me to blow windows away. They have not reponded to that in >> >> >> >> >> >> > a number of days now. But I can imagine what it is like inside >> >> >> >> >> >> > now. >> >> >> >> >> >> > >> >> >> >> >> >> > I hope something in this helps someone. But it appears that the >> >> >> >> >> >> > large majority of people never get a fix for the "Windows Explorer" >> >> >> >> >> >> > problem. If someone tells you to try something and it doesn't help >> >> >> >> >> >> > then please make a posting so we can start accumulating what >> >> >> >> >> >> > suggestions don't do any good. And if someone tells you something >> >> >> >> >> >> > that does work then please report it. >> >> >> >> >> >> > >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>
- Next message: Kablam: "RE: windows xp pro error message on booting up"
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