Re: Right click on any drive "Windows Explorer must close" message
From: David Candy (david_at_mvps.org)
Date: 10/04/04
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Date: Tue, 5 Oct 2004 07:26:02 +1000
I saw someone quoting Ramesh. On his web site he tells you what to do to find the cause.
There is no mystery to this. Substitute Drive for Folder and drives for File Folder as I can't be bothered to retype it. However Drives are not Directories.
It's always been caused by a non MS program.
Folders include My Comp, Control Panel, and File Folders. File Folders are things like c:\somefolder.
File Folders inherit all of Folder's settings and from AllFileSystem settings.
Therefore,
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers
What's under here in the registry (type regedit in Start Run)
(it's normally caused by contextmenuhandlers)
-- ---------------------------------------------------------- http://www.uscricket.com "Don Taylor" <dont@agora.rdrop.com> wrote in message news:E-Odnb10HolTJvzcRVn-oQ@scnresearch.com... > "=?Utf-8?B?RG9jTVA=?=" <DocMP@discussions.microsoft.com> writes: >>I do have SP2 installed but it I uninstalled it and I had the same problem, >>so I reinstalled SP2. I also do have Spy Sweeper installed and Divx but I >>also have both of them installed on my laptop and do not experience any >>problems with it. Both systems have XP Pro SP2. I haven't tried using a >>different user but I will. This is a very annoying problem. Have you heard of >>anyone that has had this problem doing a fresh install of XP to fix the >>problem? > > People have tried all sorts of incantations. Lots of people swear > it is this or it is that or this is the solution, none of which can > actually be verified as the real cause of this. Thus far I've > only seen a very small number (4 I think out of the hundred+ reporting > this) that have found any of the suggestions actually solved their > Windows Explorer problem. But if you hit something with a big > enough sledge hammer, who knows, it might work and nobody will ever > know why. At the moment I'm looking for tools that will actually > find and point out a flaw so we might narrow this down and get a fix > but thus far I haven't found anything. > >>"Don Taylor" wrote: >>> "=?Utf-8?B?RG9jTVA=?=" <DocMP@discussions.microsoft.com> writes: >>> >If I go to start|My Computer| and then right click on any drive, C:, A:, D:, >>> >ect., the message, "Windows Explorer has encountered an error and must shut >>> >down", appears. Anybody have any advise on a fix? >>> >-- >>> >Doc Payne >>> >>> If you have recently installed SP2 on your computer then >>> there have been a string of folks reporting very similar problems >>> to what you are reporting. Some find that anything which uses >>> Windows Explorer (Recycle bin, folder shortcuts, control panel, >>> etc) all have a similar problem. Some find that right clicks are >>> their major problem. Some find any click. Some find it crashes >>> on open. Some find it refuses any clicks. There are some claims >>> but I've been scanning the thousands of postings on SP2 and I don't >>> think you will find any with "the fix" for this, at least yet. >>> >>> But, some find it will work when you boot in safe mode. >>> >>> And, some find it will work when you create a new user and switch >>> to that user to try it. >>> >>> One of those might be a temporary work-around till you get an answer. >>> >>> Some claim it is all spyware and viruses but I haven't seen any >>> posting that confirmed this for the Windows Explorer problem. >>> I carefully and repeatedly checked, no viruses or spyware and my >>> windows explorer locks up every time >>> >>> Some claim it is Divx or Spy Sweeper installed that is responsible >>> for this but others have it, don't have those and some seem to have >>> those and have no problem. I don't and it locks up. >>> >>> Some claim it is "ShellExtensions", little accessory gadgets that >>> sort of script extra cute features. The advice for that is to >>> install free ShellExView and to try (carefully) disabling these >>> features one at a time, if turning one off doesn't do anything then >>> turn it back on and try again. I did that with all 75 at once and >>> it made no difference at all. One person sent me mail saying that >>> disabling one extension he had did appear to fix his problem. >>> >>> You can escalate to Microsoft, go to >>> support.microsoft.com/windowsxpsp2 >>> and give them all the details and clues and patterns you can find. >>> There is no guarantee that their analysis or directions will be >>> correct or even not make it worse. They told me I must "have some >>> corrupted files, repair windows back to install state and then >>> reinstall SP2 twice while in Safe mode." Before I did that someone >>> posted the "switch user" workaround that let me get by temporarily. >>> I sent email saying that if it worked for one user then it seemed >>> less likely it was "some corrupted files" and asked if they still >>> wanted me to blow windows away. They have not reponded to that in >>> a number of days now. But I can imagine what it is like inside now. >>> >>> I hope this helps. If someone tells you to try something and it >>> doesn't help then please make a posting so we can start accumulating >>> what suggestions don't do any good. And if someone tells you something >>> that does work then please report it. >>>
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