Re: Norton firewall and antivirus plus stupid xp

From: R. McCarty (PcEngWork-NoSpam__at_mindspring.com)
Date: 10/03/04 

Date: Sun, 03 Oct 2004 11:58:09 GMT

Not an uncommon occurrence with the Norton products you describe.
When uninstalled, they tend to leave both software and Registry keys
behind. Having those present, causes a re-install to abort.
 Usually a message will appear that you can cross-reference using the
search on Symantec's web site.
 You didn't mention your Nav/Nis versions, but some aren't going to
be compatible with Windows XP. I know that versions 2002/Up
will work on an XP instance.

 I've posted a pseudo process for getting Symantec off, then back on.
First - uninstall Nis, then Nav, LiveReg, Live Update. Go to Symantec's
site and download RNav, RNis and run (it removes Registry Remnants).
Next do a full search (Hidden,System,Sub-Folders) for "Symantec"
you'll likely end up with at least 2 folders, delete both. Finally, you may
have Symantec services still existing in the "Non Plug & Play" category.
(SymEvnt.Sys, and perhaps 4-5 others all starting with Sym---)
The way to tell if one belongs to Symantec is - Double-Click say the
service SymEvnt, Click Driver, then Driver details, in the info box it will
show a detail category "Provider", if it says Symantec - Uninstall it.
I haven't had enough coffee this AM, to list all the likely Symantec items
in the Non Plug & Play category, but there are several and you'll need
to nick all of them.

 This operation shouldn't be attempted, unless you have a System image
backup -or- at a minimum your irreplaceable data is backed up.

As to the overall issues, I would spend an hour updating every driver &
application on your machine and then defrag the drive.

"DG" <DG@discussions.microsoft.com> wrote in message
news:891B5309-F1AB-4972-8BEE-03D089006B4F@microsoft.com...
> Im having trouble installing norton firewall and antivirus. I upgraded
> from
> 98 to xp and they both stopped working and I had to uninstall them. Now I
> cant reinstall them. Each ones gets to the very end of the install process
> then does a rollback, I have no idea why.
>
> Also, I've had severe trouble with xp. Three times over the last two days
> since I installed xp, java links on websites and the help and support desk
> has stopped working. I have to reinstall cp each time to get it working
> again. I dont know why this is either.

Relevant Pages

  • windows update 0x800c0005 solved by removing NIS
    ... I finally solved this annoying windows update error message. ... I tried to uninstall but couldnt - control panel wouldn't, ... Thank you for contacting Symantec Online Technical Support. ... Finish by cleaning up the Registry: ...
    (microsoft.public.windowsupdate)
  • Re: Uninstalling Norton System Works
    ... > You do know, don't you, that if you put the CD in, it has an uninstall program that cleans out all entries of System Works. ... >>Symantec to supply it. ... >>Uninstall document not being available on the server. ... William B. Lurie ...
    (microsoft.public.windowsxp.basics)
  • Re: Uninstalling NIS 2006....
    ... The only thing i can think of doing that I cant seem to get rid of...is ... My 60 day trial of NIS 2006 through MS is finished, trying to uninstall ... I've used the Symantec program uninstaller, off their website, ran it ... its telling me that Norton Worm Protection ...
    (microsoft.public.windowsxp.basics)
  • Re: re-install norton?
    ... As for LU, if you happen to uninstall it, best is to uninstall the AV ... > and then it gets reinstalled when you reinstall NAV. ... > Norton, & Symantec, and deleting every key that contains either of these ... >>Bill Lurie ...
    (microsoft.public.windowsxp.basics)
  • Re: 832894
    ... We are experiencing the exact same problem with forms that use Java. ... > I tried adding the registry keys, ... If I uninstall the patch, ...
    (microsoft.public.windowsupdate)