My remote assistance used to work fine but is now broken!
I am trying to use it on my home network which consists of a Linksys BEFSR41
and two PC's running XP and SP2, UPnP is enabled on both machines and on the
router.
I am also confused if MSN messenger still requires Windows messenger to be
installed on the same machine for all services to work.
Mcafee firewall running
The problem I get is that I can request remote assistance from machine a to
machine b, machine b accepts and the help and support window opens. I then
get (still on machine b) a with called "Remote assistance -- Web Page
Dialog" which informs me "Remote Assistance failed, please try again"
Re: Remote Assistance in Windows 2000 ... > I would like to use the remote assistance feature in MSN Messenger... > feature its available with Windows 2000. ... (microsoft.public.windowsxp.work_remotely)
Remote Assistance in Windows 2000 ... I have had an ongoing email "conversation" with MSN Messenger Tech Support... I would like to use the remote assistance feature in MSN Messenger but I ...Windows Messenger installed.... know how to use Remote Desktop Assistance behind a firewall.... (microsoft.public.windowsxp.work_remotely)
Re: Firewall Problem ... It happens when you use Remote Assistance... I had this happen on my home machine and after some ... friend ask you for "Remote Assistance" via MSN messenger (you will be ...ICF settings.... (microsoft.public.windowsxp.security_admin)
Re: Remote assistance not working.... ... I assume you and your mom are using Windows Messenger not MSN Messenger.... I think you need to disable Zone Alarm during the Remote Assistance... UPNP is enabled on the router and on her PC. ... (microsoft.public.windowsxp.messenger)
Re: Windows XP-SP2: Cant get Remote Assistance to work - Posting second time - Help! ... Have you enabled Remote Assistance?... > I have tried requesting Remote Assistance.... > I have tried uninstalling and reinstalling MSN messenger 7.5 - same results. ... > I have tried upgrading Windows messenger to 5.1 - same results. ... (microsoft.public.windowsxp.messenger)
