Re: windows acitvation problems
From: Twoshack (Twoshack_at_discussions.microsoft.com)
Date: 10/31/04
- Next message: S.Sengupta: "Re: sp2 Copy Error: sprb0411.dl_."
- Previous message: S.Sengupta: "Re: WinXP SEARCH fails..."
- In reply to: Bruce Chambers: "Re: windows acitvation problems"
- Next in thread: D.Currie: "Re: windows acitvation problems"
- Reply: D.Currie: "Re: windows acitvation problems"
- Messages sorted by: [ date ] [ thread ]
Date: Sat, 30 Oct 2004 18:23:04 -0700
"Bruce Chambers" wrote:
> Twoshack wrote:
> > Hi....After having our computer "restored" we were asked to
> > activate
> > windows....Typed in the same product key that is on the side of the
> > computer (the authenticy sticker w/ the product number) and the
> > computer wouldn't take it - called the telephone number - no help!
> > Even went back to the store that "restored" the computer and they
> > couldn't get it activated...Major annoyance. Microsoft recoginizes
> > that the number has been used before so it won't allow us to
> > "re-activate". Any suggestions on how to get around it? Microsofts
> > answer was to BUY ANOTHER LISCENSE! Not likely...Please advise.
> > Thanks!!!
>
>
> Have you contacted the computer's manufacturer for assistance,
> since you have an OEM license? How, exactly, did you have your
> computer "restored?" Did you use the original installation CD that
> came with the computer?
>
> Product Keys are bound to the specific type and language of
> CD/license (OEM, Volume, retail, full, or Upgrade) with which they are
> purchased. For example, a WinXP Home OEM Product Key won't work for
> any retail version of WinXP Home, or for any version of WinXP Pro, and
> vice versa. An upgrade's Product Key cannot be used with a full
> version CD, and vice versa. An OEM Product Key will not work to
> install a retail product. An Italian Product Key will not work with
> an English CD. No retail Product Key will work with a Volume Licensed
> installation, and vice versa. Bottom line: Product Keys and CDs
> cannot be mixed & matched. You have to have the specific type of
> installation CD for which that license and Product Key was designed.
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having
> both at once. - RAH
>
>
>
Well this is where the problem begins.....I purchased the computer from Best
Buy, it is a VPR Matrix (Best Buy brand). And when I purchased it, it was an
"open box" computer. Meaning that all I got was the CPU. No disks,
documentation, restore cd's, etc. All I got was the physical computer.
So when it crashed (conflict with SP2), I took it back to Best Buy and they
reformatted the hard drive, since I obviously did not have the proper disks
to do it. However when they reinstalled Windows XP, they did not "activate"
it. Which bring us to our current problem. Windows has been reinstalled
with some sort of XP installation cd, which I do not have, nor have I ever
had, and I cannot get it activated.......have any sense of my current
frustration with all of this?! Thanks for your help.
- Next message: S.Sengupta: "Re: sp2 Copy Error: sprb0411.dl_."
- Previous message: S.Sengupta: "Re: WinXP SEARCH fails..."
- In reply to: Bruce Chambers: "Re: windows acitvation problems"
- Next in thread: D.Currie: "Re: windows acitvation problems"
- Reply: D.Currie: "Re: windows acitvation problems"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
|
