Re: DFKai-SB - answers

From: Carey Frisch [MVP] (cnfrisch_at_nospamgmail.com)
Date: 10/27/04


Date: Wed, 27 Oct 2004 08:02:51 -0500

You can obtain the font by following the instructions the
Microsoft technical support person already gave you.

"If you need this file, I'd like to suggest you open a Chinese language case
 and order this file from Microsoft China.
|
| For your information:
| http://support.microsoft.com/common/international.aspx"

-- 
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart!  Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx
------------------------------------------------------------------------------------
"MSC" wrote:
| The following is the comment from a Microsoft support technician regarding 
| DFKai-SB font (kaiu.ttf) on English version of WinXP.   I intentionally 
| blanked out the email address of the technician so that the poor guy doesn't 
| get flooded with emails.
| 
| Cheers,
| MSC
| Microsoft Certified Professional
| 
| ====================================================
| 
| Dear M____, 
| 
| Thank you for choosing Online Support for your Microsoft Technical Support 
| offering. My name is Benny and I will be assisting you with this service 
| request. For your reference, the Case ID of this service request is: < 
| SRZ_____________ >. 
| 
| In your case log, you've indicated that Chinese font Kai Ti (kaiu.ttf) 
| cannot be found in your English version Windows XP. 
| 
| If I have misunderstood your concern, please let me know. 
| 
| M____, I apologize for the inconvenience you have encountered. 
| 
| Based on my research, font Kai Ti is only available in Chinese version 
| Windows XP and Office suit. 
| It is normally that the font cannot be found in English Windows XP and 
| installation CD. 
| 
| If you need this file, I'd like to suggest you open a Chinese language case 
| and order this file from Microsoft China. 
| 
| For your information: 
| <http://support.microsoft.com/common/international.aspx> 
| 
| Thank you for your understanding. 
| 
| At this point, I'll go ahead and close this case as not resolved. I will not 
| count this incident against your pool of support incidents. 
| 
| If you need further assistance with this issue, please do not hesitate to 
| let me know. 
| You can just simply send a mail to me (________@mssupport.microsoft.com), 
| and I will follow up with you as soon as possible. 
| 
| Our goal is to make sure you are satisfied with the Microsoft Windows 
| Platform team and are the completely satisfied with the overall service. If 
| you have any suggestions or comments on the service provided or on our 
| products, feel free to contact us. We always strive to keep improving our 
| service 
| level from capturing customer feedback. 
| 
| Again, thank you for choosing Microsoft and have a nice day! 
| 
| For the latest answers to all Windows XP SP2 questions, visit the support 
| center at: www.support.microsoft.com/windowsxpsp2 
| 
| Best regards, 
| 
| Benny 
| 
| ====================================================
| 
| 
| Content-Class: urn:content-classes:message
| From: "Dan" <dahamasta@hotmail.com>
| Sender: "Dan" <dahamasta@hotmail.com>
| References: <29d4a01c466b1$67a41e70$a601280a@phx.gbl> 
| <#eziIXrZEHA.1980@TK2MSFTNGP09.phx.gbl> 
| <29d7b01c466b8$cfdd29d0$a601280a@phx.gbl> 
| <5pt0f09q8tfe0m40vnbjlkpc36bia58dvc@4ax.com>
| Subject: Re: DFKai-SB, v3.00 - kaiu.ttf
| Date: Sun, 11 Jul 2004 13:32:46 -0700
| Lines: 63
| Message-ID: <2a2e401c46786$39ea9510$a601280a@phx.gbl>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| thread-index: AcRnhjnqsPe249M5QuuvLxPAerOZBQ==
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
| 
| 
| I guess this boils down to my other question in the 
| original post. How can I obtain this font, preferably 
| through free and legitimate means?
| 
| 
| Thanks,
| 
| Dan
| 
| 
| 
| >-----Original Message-----
| >On Sat, 10 Jul 2004 13:02:22 -0700, "Dan" 
| <dahamasta@hotmail.com>
| >wrote:
| >
| >>Thanks for the reply.
| >>
| >>I don't quite understand what you mean by wrong term.
| >>
| >>The font DFKai-SB, v3.00 comes with with Windows XP and 
| >>2000 according to this page 
| >>(http://www.microsoft.com/typography/fonts/font.aspx?
| >>FID=240&FNAME=DFKai-SB&FVER=3.00), and has the file name 
| >>kaiu.ttf according this page 
| >>(http://www.microsoft.com/typography/fonts/product.aspx?
| >>PID=135).
| >>
| >>At the bottom of the second page mentioned, it says 
| fonts 
| >>installation depends on installation options. This font, 
| >>DFKai-SB, v3.00, is a Traditional Chinese font if I am 
| not 
| >>mistaken. I have "Install files for East Asian 
| lanuguages" 
| >>selected in the Windows XP installation, and a similar 
| >>Traditional Chinese support option selected in the 
| Windows 
| >>2000 installation.
| >
| >That font is not installed as part of any East Asian 
| language pack
| >that I know of.  Generally, the East Asian Fonts have a 
| file extension
| >of *.TTC with the exception of simhei.ttf.   Also each 
| font file is
| >very large as it contains all the characters necessary 
| for the East
| >Asian Language.  (Japanese, Korean, Chinese, etc.)
| >
| >According to this link;
| >
| >http://www.microsoft.com/typography/fonts/default.aspx
| >
| >It shows up as you say in Win2000 and XP according to 
| install options.
| >Sorry, I don't know what options would install that 
| particular font or
| >how to obtain it.  I do know, however, that it doesn't 
| install with
| >the East Asian language pack.
| >.
| >
|


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