RE: norton internet security problems
From: dude (anonymous_at_discussions.microsoft.com)
Date: 10/24/04
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Date: Sun, 24 Oct 2004 14:12:26 -0700
since you are so detailed of problem go to symantec support
as others here would say
http://www.symantec.com/techsupp/
sometime they are quick/
but you may have to uninstall//reinstall it to fix any bit rot
>-----Original Message-----
>Don't know if this is the proper group to post this to and
would be happy
>to be directed to a more appropriate one.
>
>Runnng winXP Pro with service pack 2. Norton Internet
Security is ON and
>the windows one turned off.
>
>(1) when I boot up the NIS icon is no longer in the system
tray. Yes, I've
>told NIS many times to put it there. Occasionally this
works, but for the
>most part no.
>
>(2) When I go to the symantec site and run their security
scan is says the
>telnet port is open. But, I don't see how to close it.
Yes, I see I can
>specify it in the "Advanced" section, but it also looks as
if this becomes
>the general rule and I don't know which of the other ports
to specify as
>on/off. I want to be able to say ADD telnet to the list of
blocked ports,
>leaving other port settings as is.
>
>(3) When I double click the NAV icon in the tray and then
click "Norton
>Internet Security" it says I need to launch it. Despite
the fact that (1)
>shows it's already running.
>
>(4) After launching it (again!) in (3) I now run the
Symantec sucurity
>check and it shows that ALL ports are blocked.
>
>Any help most appreciated.
>
>TIA.
>
>Roy
>
>P.S. If there's a more appropriate group to post this too
I'd be pleased to
>be told.
>.
>
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