Re: Task Scheduler Problem

From: Vanguardx (see_signature)
Date: 10/23/04


Date: Sat, 23 Oct 2004 00:53:15 -0500


"Bruce" <parcxman@netscape.net>
wrote in news:Xns958AE302196CFparcxmannetscapenet@63.240.76.16:
> I'm at my wits end.
>
> I run WinXPHome, and McAfee VirusScan (VS), on three machines. VS is
> set to automatically look for updates every 5 minutes, and to
> automatically scan once a week. It used to work fine on all three
> machines, but now it's broken on one of my machines, and has been for
> a while. I can't correlate it with anything, but I believe it has to
> do with the Task Scheduler. I am the administrator (default), don't
> use a pw to sign on, and the machine is called XPMachine. Both tasks
> were created using the McAfee Security Console. All paths appear to
> be correct, and I shouldn't need a password. If I try to run the
> tasks manually, sometimes they will sometimes they won't.
>
> If I look at the Task Scheduler, it shows these two tasks:
>
> 1)mcupdate...could not start, or sometimes, the scheduled task did not
> run
> 2) McAfee.com Scan for Viruses...could not start, or sometimes, the
> scheduled task did not run
>
> The log for 1) appears every 5 minutes, as it should, but note that
> the error reason changes. These two errors alternate every 5 minutes:
> "McAfee.com Update Check (XPMACHINE-DEFAULT).job" (mcupdate.exe)
> 10/22/2004 2:29:00 PM ** ERROR **
> The attempt to log on to the account associated with the task
> failed, therefore, the task did not run.
> Verify that the task's Run-as name and password are valid and try
> again.
> "McAfee.com Update Check (XPMACHINE-DEFAULT).job" (mcupdate.exe)
> 10/22/2004 2:34:00 PM ** ERROR **
> Unable to start task.
> The specific error is:
> 0x80070057: The parameter is incorrect.
> Try using the Task page Browse button to locate the application.
>
> The log for 2) is:
> "McAfee.com Scan for Viruses - My Computer (XPMACHINE-DEFAULT).job"
> (mcmnhdlr.exe) 10/22/2004 10:00:00 PM ** ERROR **
> The attempt to log on to the account associated with the task
> failed, therefore, the task did not run.
> Verify that the task's Run-as name and password are valid and try
> again.
>
> If I try to run it manually, the log is:
> "McAfee.com Scan for Viruses - My Computer (XPMACHINE-DEFAULT).job"
> (mcmnhdlr.exe) 10/22/2004 10:10:12 PM ** ERROR **
> Unable to start task.
> The specific error is:
> 0x80070057: The parameter is incorrect.
> Try using the Task page Browse button to locate the application.
>
> I can run either the update or the scan by using the McAfee Security
> Console, but nothing works automatically, or manually, through the
> task scheduler.
>
> I've googled and been to the Microsoft KBs, but all articles are about
> operating systems earlier than XP.
>
> This is driving me nuts, since I no longer have automatic scanning or
> updating. The scanner is working in real-time, though. I downloaded
> the eicar test "virus", and it was caught.
>
> I've compared settings with my other two working XPHome machines, and
> they are identical.
>
> Does anyone have any ideas?
>
> Sincerely,
> Bruce

Is the RunAs field in the settings for the task set to your account?
Maybe it needs to be an administrator-level account. Have you tried
deleting the tasks and get Mcafee to recreate them?

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