Re: Please Help!!
From: JudithMD (JudithMD_at_discussions.microsoft.com)
Date: 10/20/04
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Date: Wed, 20 Oct 2004 16:19:05 -0700
Had some success with this routine. The Trend Sysclean package cleaned two
files with TROJ_AGENT.PC and the AdAware found registry entries corrupted by
Virtumondo (This happens all the time). The hardwin.exe process had
disappeared after the scans but re-appeared when I restarted the computer.
It is possible now to end the process so it doesn't eat up memory. (Before
it would restart immediately after being stopped. (I'm not sure whether I
was properly in safe mode - the instructions in my help file didn't seem to
correspond to reality.) Can you tell me how to restart in safe mode ?
Thanks for your help
"David H. Lipman" wrote:
> Some may be malware !
>
> 1) Download the following three items...
>
> Trend Sysclean Package
> http://www.trendmicro.com/download/dcs.asp
>
> Latest Trend signature files.
> http://www.trendmicro.com/download/pattern.asp
>
> Adaware SE (personal free version)
> http://www.lavasoftusa.com/
>
> Create a directory.
> On drive "C:\"
> (e.g., "c:\New Folder")
> or the desktop
> (e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
>
> Download sysclean.com and place it in that directory.
> Dowload the signature files (pattern files) by obtaining the ZIP file.
> For example; lpt202.zip
>
> Extract the contents of the ZIP file and place the contents in the same directory as
> sysclean.com.
>
> 2) Update Adware with the latest definitions.
> 3) If you are using WinME or WinXP, disable System Restore
> http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
> 4) Reboot your PC into Safe Mode
> 5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
> platform and clean/delete any infectors/parasites found.
> (a few cycles may be needed)
> 6) Restart your PC and perform a "final" Full Scan of your platform using both the
> Trend Sysclean utility and Adaware
> 7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
> System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
> 8) Reboot your PC.
> 9) If you are using WinME or WinXP, create a new Restore point
> 10) Please report back your results
>
> Dave
>
>
>
>
>
> "JudithMD" <JudithMD@discussions.microsoft.com> wrote in message
> news:8924FDCA-2930-4155-B324-0CBC591EBEBA@microsoft.com...
> | I have the same problem, only I have 51 processes running and practically no
> | RAM left. The big pig-of-a-process is "hardwin.exe". It's not on the
> | process website or google. Anyone ever heard of it?
> |
> | "BrookeNZ" wrote:
> |
> | > When I start Windows, I have 32 processes running on my computer! My computer
> | > is working ridiculously slowly but how do I figure out which processes I can
> | > end or remove?????
>
>
>
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