Re: Help diagnosing UI non-response

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Rock (rock_at_comcast.nospam.net)
Date: 10/20/04 

Date: Wed, 20 Oct 2004 15:05:47 -0700

JM wrote:

> JM <jm_newsgroups@yahoo.com> wrote in message news:<Y62dndtEF5Q_E8jcRVn-qA@entouch.net>...
>
>>Hello,
>>
>>I seem to be having UI troubles, and I don't know if it's a coincidence
>>that they started happening after Windows XP service pack 2. Sometimes
>>I'll get stuck at the pre-login screen upon boot up. The mouse pointer
>>will move, but no keyboard or mouse input will be recognized, and I'm
>>unable to click on any user icons to produce the password text field.
>>Only a hard reset cures this.
>>
>>Other times, I'll enter my password in the text box, and the system will
>>freeze on "Loading your personal settings". I have to hard reset here
>>as well.
>>
>>Any ideas? I've scanned for viruses.
>>
>>Thanks,
>>
>>JM
>
>
>
> FYI, I tracked this down to Zone Alarm (Free version). I guess it
> doesn't like SP2 very well. Connections were being made my my Avast
> virus software before login (as evidenced by popup windows before the
> login screen appeared when I installed the free Sygate firewall).
> Sygate was buggy with SP2 also (not remembering that I wanted popups
> to stop for NETBIOS), so I settled on Kerio, and it's working well so
> far. My first clue that Zone Alarm was messed up was that it kept
> forgetting that I had granted applications permission to connect.
> Maybe it was just corrupted.

Ok, thanks for posting back. I use Sygate Firewall Pro with SP2 and
have had no problems with it, but glad you got things fixed.

Relevant Pages

  • Re: Help diagnosing UI non-response
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