Re: file exphard.exe memory hog, help
From: Pat82 (Pat82_at_discussions.microsoft.com)
Date: 10/20/04
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Date: Wed, 20 Oct 2004 06:31:08 -0700
Rick,
This is what I did last night. I searched and read about the Windows
prefetch folder and decided to delete the full contents of the folder. I
then cleaned out my recycle bin. I then downloaded Ad-adaware SE. I was
running version 6.0 and man what a difference. It ID'd many more items as
compared to version 6.0. It took two complete scans and reboots (first scan
took 25 minutes) to clean-up everything that Ad-aware SE identified. I then
used live update and refreshed my NAV 2004 virus definitions. I plan to do a
full scan w/ NAV today whenI get home. Then run defrag.
Ae you sure this exphard.exe file is a virus? Can I confirm this at
Symantec or another site?
thanks, Pat
"Rick "Nutcase" Rogers" wrote:
> Hi,
>
> It's a trojan, delete the one in the prefetch folder, then follow these
> "relatively" simple removal steps:
>
> Restart in Safe mode by hitting F8 as Windows first begins to load on boot.
> Logon as administrator.
>
> Start/search/files and folders, look for <filename> and delete it wherever
> it is found.
>
> Start/run regedit, expand the + signs to look under these keys:
>
> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg
>
> Look in the right hand pane for the string or strings that load that file.
> Delete just those strings that contain the reference. Do not delete other
> strings or the keys from the left pane. Close the registry editor when
> completed, make sure you check all strings.
>
> Go to the Control Panel/System/System Restore tab. Check the box to "Turn
> off system restore on all drives". Click apply/ok. This will remove all
> restore points, however you don't want them back as some or all of them will
> contain the virus depending upon how recently you got infected.
>
> Restart the system normally. Go back to the Control Panel/System and restart
> System Restore.
>
> Update your antivirus software, run a full system scan.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Pat82" <Pat82@discussions.microsoft.com> wrote in message
> news:C372193B-E002-4085-8646-60AEF5CD1FF8@microsoft.com...
> > My computer's been real, real slow. ctrl/alt/del, then process tab yields
> > the file exphard.exe is utlizing like 50mb-70mb (floating around) of ram.
> >
> > I chose to 'end process' (selected the file) and the pc is back to normal
> > speed.
> >
> > I recently tried to install XP sp2 (ordered the cd from MS) and was
> > unsuccessful. It didn't complete the install and the computer attempted
> > to
> > do an undelete and restore. Wondering if this file has something to do w/
> > XP
> > sp2.
> >
> > I searched google and it brought back nothing via exphard or exphard.exe
> > word search.
> >
> > I searched my pc for the file and this is what it returned.
> > name: exphard.exe-07DDE2B4.pf
> > in folder: c:\windows\prefetch
> > size: 54kb
> > type file: pf file.
> >
> > anyone have a clue why this file is active and eating up so much memory?
>
>
>
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