RE: Windows XP Home Edition

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Rebecca Chen [MSFT] (v-rebc_at_online.microsoft.com)
Date: 10/20/04 

Date: Wed, 20 Oct 2004 07:00:47 GMT

Also check the key permission of HKEY_LOCAL_MACHINE, check if
Administrators is listed in the Group and User name list.

Use the following steps to install SP2 in Safe Mode:
Step 1: Download the full installation package from the link below

Windows XP Service Pack 2
http://download.microsoft.com/download/1/6/5/165b076b-aaa9-443d-84f0-73cf11f
dcdf8/Wi
ndowsXP-KB835935-SP2-ENU.exe

Step 2: Log onto the computer in Safe Mode

1. Restart the computer.
2. Keep pressing the F8 key until the Windows Startup menu appears.
3. Choose Safe Mode, and press Enter.
4. Run the computer in Safe Mode.

Step 3: Install SP2 in Safe Mode

If the issue persists, use the steps below to transfer ownership for the
Windows folder

1. Open My Computer and open the C drive.
2. Right-click on the Windows folder and choose Properties.

Note: I am assuming your Windows XP is installed on the C:\Windows folder.

3. Choose the Security tab and see if Administrators is listed in the Group
and User name list. If not, please click the Add button and type
"Administrators" in the open window and click OK to add this group.
4. Highlight Administrators and check on Full Control under Accept.
5. Click the Advanced button and choose the Owner tab.
6. Highlight the Administrators user group in the list and mark the check
box before Replace owner on subcontainers and objects.
7. Click OK to save changes and wait for Windows XP to transfer the
ownership of
all the objects on the partition.
8. Click OK again to save changes and exit Properties window.

If the issue persists, please send Svcpack.log to me (v-rebc@microsoft.com)
for research.

Any update, let us get in touch!

Best regards,

Rebecca Chen

MCSE2000 MCDBA CCNA

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

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