Re: can't open attachments
From: Bruce Chambers (bruce_a_chambers_at_h0tmail.com)
Date: 10/20/04
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- In reply to: gloria: "can't open attachments"
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Date: Tue, 19 Oct 2004 19:51:07 -0600
gloria wrote:
> Hello
> I can't open my attachments from emails I receive as it says they
> are
> unsafe. Is it not to do with my settings somewhere as they all
> can't
> be unsafe, can they. Please if anyone has the answer I would really
> appreciate it. I am also writing the solutions to my problems down,
> so I can fix them myself in the future, so your answer is very
> important to me, especially if it works, Thank you.
> --
> Glo
Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:
Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570
Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369
OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387
-- Bruce Chambers Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html You can have peace. Or you can have freedom. Don't ever count on having both at once. - RAH
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