Unable to create a PPPoE connection in XP
From: Tiger99 (mwizsocool2003_at_yahoo.com)
Date: 10/19/04
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Date: 19 Oct 2004 08:31:45 -0700
Hi,
I'm unable to create a PPPoE connection using Windows so I can use my
DSL modem. My DSL modem was working fine up to a week ago and then it
quit, unexpectedly. I'm using an Efficient Networks Speedstream 5260
DSL modem, if that helps. I've already tried system restore but it
doesn't work. My ISP told me I have a non-uft modem that has to have
a PPPoE connection created for it to be used. My ISP has no software
to do this as Windows XP is capable of creating the PPPoE connection.
However, when trying to create the PPPoE connection in the New
Connection Wizard, the only option I have to describe my connection is
"a broadband connection that is always on." According to my ISP, I
must select "a broadband connection that requires a username and
password" for authentication reasons but it is greyed out. I found a
KB article that sounds like it references the issue (Q320558) and I
haven't tried it yet today (and I'm hesitant to make changes to the
registry) but I need to have this issue resolved quickly and i was
wondering if anyone else knew of this issue and, if so, how did you
resolve it? Any help would be greatly appreciated!
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