IE in XP cannot connect to Windows Updates page

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From: H. S. (g_reate_xcalibur_at_yahoo.com)
Date: 10/14/04 

Date: Thu, 14 Oct 2004 19:51:19 -0400

I am helping install a new Dell Inspiron 5160 that came with Windows XP
Home Edition. The user bought XP Pro Upgrade from his uninversity and
asked me to partition his hard disk and install Pro.

I uninstalled the earlier OS (Home edition) becuase it wasn't allowing
me to resize/create new partitions. And then clean installed XP Pro.

Now right after intallation, note that *nothing* has been done yet, only
  a couple of users have been created, I used the Dell driver's CD to
install the driver for the network card. Then connected the CAT5 cable
from my home network to the laptop and tried to do windows update by
going to windowsupdates.microsoft.com.

IE reported "page cannot be displayed" and just couldn't access or
connect to the updates page. It also failed to connect to the
microsoft.com main page.

I read though many messages and also called Dell Tech support (!) but
haven't been successful yet. I have tried to delete the iuengine.dll and
another dll file, removing cookies, deleting temporary files and
clearing history and even renaming the catrock2 (or something similar)
file in c:\windows\system32. Also tried changing the security settings
to Low and also allowing all cookies. IE simply cannot see the above
sites (also hotmail.com). Other than these, all site work okay e.g.
www.google.com, www.yahoo.com, etc.

Suggestions please?
->HS
Sorry for crossposting, but couldn't really categorize the problem (not
sure where exactly the problem is :)

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