Re: (WIA) Windows Image Aquisition Service
From: R. McCarty (PcEngWork-NoSpam__at_mindspring.com)
Date: 10/10/04
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Date: Sun, 10 Oct 2004 13:35:25 GMT
>From articles/reviews I've seen on the HP it's likely going to be the
fault of the HP drivers/software. Customer reviews are not good for it,
when the Pro/Con ratings are split 50-50.
Without knowing the particulars, I would uninstall all the HP "Junk"
that loads at startup. I think I read somewhere that the software for
it can load upwards of 400-Megabytes.
If it possible, I would re-install the unit but only with "Core" drivers &
leave all the Watchdog/Startups off.
It could be that some of HP's tools/monitors are starting before the
Windows Image Acquisition service. I really dislike 3rd party vendors
installing apps & tools that XP can handle natively.
"Charles Samet" <Charles@sametcomputers.com> wrote in message
news:eo7BtvsrEHA.3488@TK2MSFTNGP11.phx.gbl...
> Ok. A customer of mine recently started having trouble with this service
> on a Windows XP SP1 machine:
> (WIA) Windows Image Aquisition Service.
>
> About 2 weeks ago, she installed an HP PSC 2510 Photosmart All-in-one
> wireless printer. She also has a Canon Powershot A40 that's been
> installed for some time. Both pieces of equipment rely on this service
> to operate correctly.
>
> The service didn't quit working imediately after installing the printer,
> so I am having a hard time thinking that it was the cause. I checked the
> system error logs and the service quit loading approximate 6-7 days
> afterwards.
>
> So the reason the customer noticed was because everytime you would click
> on My Computer, the flashlight would spin for 3-4 minutes and then the
> drives would come up. After checking on the Microsoft support site, it
> said that the WIA service was the cause of this and to shut it down.
> That's fine and all, except now the camera and scanner portion of the
> printer don't work. I tried downloading the updated Canon drivers from
> their website because it said it included an updated WIA service, but I
> still can't get the service to load.
>
> ANY help or suggestions on how to get this service to start loading again
> would be greatly appreciated.
>
> Thank you all in advance.
>
> Charlie Samet
>
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