Re: Emachine/XP Home Edition Problems

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Jupiter Jones [MVP] (jones_jupiter_at_hotnomail.com)
Date: 10/10/04 

Date: Sat, 9 Oct 2004 19:56:52 -0600

Contact their tech support is probably the best option:
http://www.emachines.com/support/tech_support.html 

-- 
Jupiter Jones  [MVP]
http://www3.telus.net/dandemar/
"tony" <tm32279@aol.com> wrote in message 
news:349901c4ae3c$2963e5a0$a601280a@phx.gbl...
> Where can I find the diagnostics?  and when I find them,
> what do I do with them?
>
>
>>-----Original Message-----
>>Tony;
>>Go to the website of the hard drive manufacturer or
> Emachine website
>>and get the hard drive diagnostics.
>>If the computer is new, consider sending the computer
> back.
>>
>>-- 
>>Jupiter Jones  [MVP]
>>http://www3.telus.net/dandemar/
>>
>>
>>"Tony" <tm32279@aol.com> wrote in message
>>news:346d01c4ae35$b87aece0$a601280a@phx.gbl...
>>> Hello-
>>>
>>> I just recently bought a new emachine (their customer
>>> support sucks)  It came with XP Home edition installed.
>>> Everything worked great until recently.
>>>
>>> I had to use the restore cd's to restore the computer
>>> back to the original settings because I got that balck
>>> screen- Windows cannot startup because the following
>>> files are missing or corrupt- it was a system32/config
> i
>>> believe.  I have never touched any of those files.
>>>
>>> After I restored it, it worked ok for about a week- I
>>> came home from work and that screen was waiting for
> me...
>>>
>>> SO- I did the restore again-  Now when i try to install
>>> anything, the computer reboots, and reboots, until
>>> finally I get the black screen.  When I say install - i
>>> mean AOL 9.0, MS office 2000, various poker websites.
>>> So, now i have ordered the SP 2 from Microsoft,
> installed
>>> it- still get the same reboot problme ( and i already
>>> checked off automatic restart in the my computer
>>> properties).  This is aggrevating, and alll EMachines
> did
>>> was email me a link to the microsoft site that I have
>>> already been to.  I went to Q307545, but it only
> explains
>>> how to fix it if you have the Setup CD.  Also, i
> assumed
>>> when you do a system restore- that it should go back to
>>> factory settings..
>>>
>>> Anyone Help ?
>>>
>>> Tony
>>> TM32279@aol.com
>>
>>
>>.
>>

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