Re: I have to close my documents before my desktop appears!

From: Diane (anonymous_at_discussions.microsoft.com)
Date: 10/09/04 

Date: Sat, 9 Oct 2004 16:13:15 -0700

Yes, I updated virus software, in fact that day. I called
tech support for a hardware issue, and while I was on the
phone with him, I said by the way can you tell me how to
fix this with my documents. Was on the phone an hour, he
couldn't get it fixed. Have run a virus scan at least
twice since then (full scan) have even defraged. Am
consistantly running an update on my virus definitions. I
hope this fix works. Thank You.
original message----
>Diane wrote:
>
>> I have tryed everything, called tech support, he had me
>> go into msconfig, try everything possible to keep them
>> from appearing. Even go as far as a system restore.
>> Amazingly that did not work either. I have windows XP
>> professional, and all the desktops, suddenly have this
>> problem. All you have to do is close them, then the
>> desktop comes up. Not really a huge problem, just
really
>> annoying, Could someone please tell me how to keep this
>> from happening all the time. Have no idea how this
>> happened.
>>
>> Thank you
>
>Are you saying that the My Documents folder opens on
startup on all the
>desktops? Then I think you have a virus and all the
computers on the
>network are infected. Take the network down immediately
and scan each
>computer with a current antivirus (version no earlier
than 2003) using
>updated virus definitions in Safe Mode. If the machines
are clean, here
>is a link to a fix by MVP Kelly Theriot:
>
>http://www.kellys-korner-xp.com/xp_abc.htm
>
>Click on "M" for My Documents and scroll down to your
issue. But I
>really think you'd best check for viruses first.
>
>Malke
>--
>MS MVP - Windows Shell/User
>Elephant Boy Computers
>www.elephantboycomputers.com
>"Don't Panic!"
>.
>

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