Re: USER PROFILE CORRUPT?? HELP!!!!!

From: Alex Nichol (alexn.mvpdts_at_ntlworld.delete.com)
Date: 10/09/04


Date: Sat, 09 Oct 2004 17:09:47 +0100


<anonymous@discussions.microsoft.com> wrote:

>
>Windows cannot log you on because your profile cannot be
>loaded. Check that you are connected to the network, or
>that your network is functioning correctly. If this
>problem persists, contact your network administrator.
>
>DETAIL - The system has attempted to load or restore a
>file into the registry, but the specified file is not in a
>registry file format. "

Each user has a profile folder under C:\Documents and settings\username
the contains the user's own registry settings (file ntuser.dat). That
file is the damaged one.

The practical approach is to log on as a separate account with
administrator status. This is where the hidden account called
'Administrator' comes in. Boot, hitting F8 as BIOS info goes to black
to get the Menu and take Safe Mode. That should then at 'Welcome'
include an icon for 'Administrator'; if not hit CTL-ALT-DEL twice to get
a logon dialog, enter the explicit name
Administrator
and assume that password is null, so Enter immediately.

First thing to do is use a System restore (in Start - All Programs -
Accessories - System Tools ) to a day before things went wrong. That
*might* restore the damaged file as part of its backup of the registry,
it is certainly worth the try

If that does not work, in that Administrator logon go to Control Panel,
User accounts and make a new user account that will end by replace the
damaged one - it will need to be given a variation on the name. Now
open My Computer windows on the two user's profile folders, and copy
across the folders inside (but *not* these top level files like ntuser
ones), from the old into the new

Once all is working in the new account you can remove the old one and
its files

-- 
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K.  Alexn@mvps.D8E8L.org (remove the D8 bit)


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