Re: "Windows was unable to complete the format" appears when Windows XP Pro SP2 formats a DVD-RAM

From: Dmitriy Kopnichev (kopn_at_hotbox.ruDELETE)
Date: 09/06/04 

Date: Mon, 6 Sep 2004 11:08:22 +0400

I'm not saying Linux, Windows 9x/ME/NT/2000 or other OS system (other than
Windows XP) support formatting and writing to a DVD RAM drive natively, but
the problem is of Windows XP software, not LG hardware.
"Shenan Stanley" <news_helper@hushmail.com> wrote in message
news:eViHl4pkEHA.3984@TK2MSFTNGP14.phx.gbl...
> Dmitriy Kopnichev wrote:
>> An error "Windows was unable to complete the format" appears when
>> Windows XP Pro SP2 formats a DVD-RAM. The error appears when the
>> format is "Quick" and Full. How to format the DVD-RAM successfully?
>
> Shenan wrote:
>> I do not recall Windows XP, XP SP1 or XP SP2 supporting natively
>> formatting or burning DVD-R/RW, +R/RW, DL or RAM.. What
>> application are you using to format the DVD again?
>
> Dmitriy Kopnichev wrote:
>> http://support.microsoft.com/?kbid=283588
>
> Shenan Stanley wrote:
>> Okay, although the article is sparse in actual information, not
>> actually saying it formats DVD-RAM as DVD-RAM discs, just that it
>> can read/write to them, I have no doubt that if you are complaining
>> now - possibly it worked before?
>>
>> Which of the two drives they list as being compatable with Windows
>> XP do you have?
>> Did this work before?
>> (possibly before SP2? If so, have you tried uninstalling SP2 and
>> trying again?)
>> Does it work with any third party software you have/can download?
>> (You might try a trial version of NERO, just to be sure this is a
>> Windows issue and not a hardware one.)
>
> Dmitriy Kopnichev wrote:
>> Roxio Easy DVD&CD Creator Drag-to-disk 6.1.1.48 formats the DVD-RAM
>> successfully, but other computers should have Drag-to-disk 6.1.1.48
>> installed to use the DVD-RAM, which is inconvenient.
>> LG, producer of my DVD-RAM drive, insists that this is Windows XP
>> problem only.
>> Windows XP SP1 had the same problem also.
>
> Shenan Stanley wrote:
>> Okay - you didn't really answer one of my questions.
>>
>> Which of the two drives they list as being compatable with Windows
>> XP do you have?
>> (from the article you gave: http://support.microsoft.com/?kbid=283588)
>>
>> If your drive is not one of those, I cannot say for sure it is
>> supported, strictly from the information I can locate.
>>
>> Now reading the article you gave next:
>> http://support.microsoft.com/?kbid=836165
>>
>> I see that
>> "This problem was first corrected in Microsoft Windows XP Service
>> Pack 2."
>>
>> Have you checked the versions of the files listed in the article
>> above as well as contacted Microsoft to report this problem and get
>> the specific hotfix they mention in the article?
>>
>> ------
>> To resolve this problem immediately, contact Microsoft Product Support
>> Services to obtain the hotfix. For a complete list of Microsoft
>> Product Support Services phone numbers and information about support
>> costs, visit the following Microsoft Web site:
>> http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
>> ------
>>
>> As the article clearly was updated after the release of SP2 and just
>> days before you posted your query, on 8/25/2004. Perhaps you should
>> contact Microsoft as the article stated and see about getting the
>> hotfix *if* the versions of the listed files in the article do not
>> match.
>
> My bad - you did say which drive you had.. One made by LG, which is not
> one
> of the two drives listed as supported.
>
> Although the manufacturer of your drive may "insist" it is a Windows XP
> problem, have they ever said it works on their Windows XP system without
> third party software of any sort or special drivers which they could
> provide
> you?
>
> Just because two other drives (those listed in the original article you
> listed above) work somewhat natively in Windows XP, do not assume your
> drive
> which has similar functionality will. As far as it being a "Windows XP
> Problem Only", that statement seems a bit skewed. If you put that drive
> in
> a Linux, Windows 9x/ME/NT/2000 or other OS system (other than Windows XP)
> are you saying those OS's support formatting and writing to this DVD RAM
> drive natively?
>
> The only other thing I would like to point out is your statement that with
> Roxio Easy DVD&CD Creator Drag-to-disk 6.1.1.48 you can format the DVD-RAM
> just fine, but that the other computers you bring it to must have Roxio
> Easy
> DVD&CD Creator Drag-to-disk 6.1.1.48 in order to format it on them as
> well -
> how many computers/friends/family members do you have with DVD-RAM drives?
> Any special reason you chose to populate your computing surroundings with
> DVD-RAM drives instead of DVD+R/RW/-R/RW/DL? The problem with choosing
> any
> of the DVD formats over the more common and STANDARDIZED CD formats
> (-R/RW)
> is that obviously people cannot decide on a standard for the DVDs yet.
> CDs
> converged in a single path - so there is now (really) only CD-R/RW drives
> available (at one point, you could get -R or -RW drives for CDs, but that
> went away quickly.) Unfortunately for you and other "early adopters" who
> should be called "long term waiters" now - no such standar exists for
> DVDs,
> so you never know who is going to have what drive, what to support, etc.
>
> In any case, my suggestion is the same - if you have contacted LG and they
> told you that the DVD-RAM formatting is allowed on their drives in Windows
> XP SP2 without any special drivers/third party applications and your
> firmware on the drive is the same as theirs - and you have checked the
> versions of the files given in that article and yours are not the same -
> then contact Microsoft and request the patch.
>
> --
> <- Shenan ->
> --
> The information is provided "as is", it is suggested you research for
> yourself before you take any advice - you are the one ultimately
> responsible for your actions/problems/solutions. Know what you are
> getting into before you jump in with both feet.
>
>

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