Re: Windows explorer unexpected shutdown

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Someone (anonymous_at_discussions.microsoft.com)
Date: 09/05/04 

Date: Sat, 4 Sep 2004 23:13:39 -0700

>-----Original Message-----
>"Someone" <unknown11@hotmail.com> writes:
>>Sometimes when i open any folder, i get a message
saying
>>windows explorer has to end and asking if i want to
send
>>an error report. This has only started happening once i
>>installed SP2 for Windows XP. This doesnt happen every
>>time i open folders. Explorer ends and all open folders
>>close and then all my icons beside the clock disappear
>>but are still on.
>
>If you search the last 4-5000 messages for SP2 and
explorer
>you will see a series of folks with very similar
descriptions
>of problems in Windows Explorer.
>
>The high degree of similarity tends to make me thing that
>these folks are all being tripped by the same bug.
>
>Does it happen when you boot in Safe mode?
>
>Does it happen if you create a new user and switch to
that user?
>
>For some folks one or the other of those work-arounds
works.
>It must be a clue. You can escalate this to MS
>support.microsoft.com/windowsxpsp2
>and give them all the clues and patterns you have seen.
>There is no guarantee their analysis or directions will
be
>correct, or even that they won't make it worse. But it
might
>work out.
>
>They concluded I had "some corrupted files" and to
repair windows
>back to the install state, then install SP2 twice while
in Safe
>mode. Before I did that someone discovered the "new
user"
>workaround. I tried that and it worked well enough that
I sent
>mail back to MS saying that if it worked for a new user
and not
>the old one, did this still make them think "some
corrupted files"?
>They haven't answered that in days. But I can imagine
what kind
>of hell on earth it must be inside there now.
>
>And if anyone tells you "it must be spyware or virus",
check that
>and if you find nothing, please report that back,
hundreds have
>been told that and nobody I've seen has confirmed that
fixed the
>problem.
>.
>
thankz. right now i just uninstalled SP2. but once i
reinstall it and if i have the same problemz ill do wut u
suggested.

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