Re: Internet Connection Drops

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Jay (Jay_at_discussions.microsoft.com)
Date: 09/05/04 

Date: Sat, 4 Sep 2004 19:27:09 -0700

Malke,
Thanks for the quick response....

What sort of details are you looking for? I recently installed SP2 for XP,
but didn't really notice any problem until yesterday. I have both Spybot and
Ad-Aware, and have run them both. Do you think it could be a hardware
problem even though when I boot up my pc everything is fine and then I get
dropped, but when I reset it the connection is right back up for the next
hour and then it happens again.

Thanks - J

"Malke" wrote:

> Jay wrote:
>
> > I am encountering a problem where after about an hour of internet
> > connection (Cable modem, so I am always connected) I get dropped and
> > IE continues to hang and I cant check my mail etc... Then I cannot
> > shutdown or logoff and I
> > have to reboot and when I do the connection is back up. What could be
> > causing this? Any help would be great!
>
> It could be several things:
>
> 1. Malware on your computer - spyware or viruses.
> 2. Bad cat5e ethernet cable.
> 3. Bad cable modem (they do get old)
> 4. Bad router if you have one (they also do get old)
> 5. Bad network card (nic)
> 6. Problems at the cable company.
>
> Sorry not to be more specific, but you didn't give me much to work with
> in the way of details. The above items should get you started on your
> troubleshooting, though. Post back if you need help with any of them.
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>

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