Re: XP logs on & logs off repeatedly - HELP !!!

From: Maerko (nomail_at_mail.com)
Date: 09/03/04


Date: Fri, 03 Sep 2004 01:04:35 +0100


"Kelly" <kelly@mvps.org> wrote:
>
> Editing the Registry for "other" Users
> http://www.dougknox.com/xp/tips/xp_adv_reg_editing.htm

[original detailed posting follws at end of this posting]

Kelly, I have a few questions for you or one of your knowledgeable
colleagues.

(1) Is the log which the Event Viewer normally displays available to me if
I am booted in to another XP partition?

Do you know where the files are stored which I would need to go and look at?

(2) The link you gave me steered me to this Microsoft article called
"Dumpel.exe: Dump Event Log".

http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/dumpel-
o.asp

However the article assumed I am able to get on to my system and can instal
"Dumpel.exe" there by running its normal installation routine. I can't do
that. But if I knew what to do I could move various files into the right
places. Do you have any info?

(3) Is there a little routine or program I can insert somewhere (again from
putside the failing XP partition) which will stop the boot process and give
me a command line window or even the explorer desktop?

This would permit me to have a look around and maybe set up programs like
Dumpel.exe mentioned above.

------------ ORIGINAL POSTING ----------

Maerko <nomail@mail.com> wrote:

> Hi guys I really need some help. When I boot my PC, XP logs on
> and logs off repeatedly.
>
> XP manages to get past the Welcome screen. But as soon as it
> is about to paint the icons on the desktop then it logs itself
> off. And it keeps logging on and then logging off.
>
> I wonder if this is due to some sort of malware. Or maybe due
> to me tweaking the registry too much today.
>
> Can someone please tell me what to look for to track down the
> cause.
>
> The rest of this posting contains:
>
> (a) steps detailing exactly what happens
> (b) the solutions I have tried.
>
>
> ----
>
> EXACTLY WHAT HAPPENS
>
> I am able to boot the same PC hardware but into another XP
> partition. This second XP partition is a clone of the
> "rebooting" partition. Of course it was cloned some time ago.
> That way I can read the files on the "rebooting" partition.
>
> The rebooting partition is XP Pro + SP1 and with all Microsoft
> patches applied to it except SP2. It it set to automatically
> logs on due to an autologon setting made by TweakUI. There are
> no Restore Points and the System Volume Inforamtion folder is
> empty.
>
> The following the details of what happens. I happened to have
> XP's "verbose information messages" set on when the problem
> occurred:
>
> (1) I boot up the PC and it goes through its hardware checks
>
> (2) XP starts up and gets past the Welcome screen.
>
> (3) A message says "Loading Your Personal Settings ..."
>
> (4) The desktop wallpaper appears (a plain-colored background)
>
> (5) There is a pause for a second or so and then my Kerio
> firewall splash screen appears. Normally this screen appears
> after the desktop icons, taskbar and notification area appear.
> But this time none of those items are painted on to the screen.
>
> (6) Very soon afterwards the XP logoff screen says "Playing
> Logoff Sound..." and then "Saving Your Settings ..."
>
> (7) Straight away the system loops to step (3) above where it
> loads my settings and the system continues looping. Apart from
> the first time, there is now no time to see and desktop
> wallpaper or Kerio splash screen on each iteration.
>
> ===============
>
> THESE ARE THE SOLUTIONS I HAVE TRIED
>
> (1) I booted to 'Last Known good Configuration' but the result
> was the same repeated rebooting.
>
> (2) I next booted and selected "Enable Boot Logging". This
> went on to boot XP. The boot process carried on repeatedly
> rebooting just as before.
>
> (3) I booted to Safe Mode. I saw the Safe Mode desktop
> background appear. But then XP rebooted itself repeatedly.
>
> ---
>
> Using the other XP system, I could not find the boot log
> "Ntbtlog.txt". I think this sometimes happens because I read
> this:
>
> "Ntbtlog.txt File Not Written When Boot Logging Is Enabled"
> http://support.microsoft.com/default.aspx?scid=kb;en-us;27573
> 5
>
> I checked all the Startup folders to see if there were any
> strange programs in there but there was nothing.
>
> At once point during the rebooting I was hitting the keys at
> random to try and interrupt the process and I got the system to
> stop at the Welcome screen with user accounts. I was able to
> sign on as a different user (the 'original' XP administrator
> account which is normally hidden). I had to use a password
> which TweakUi does not know. I got the same rebooting without
> any further prompts to enter the password on each iteration.
>
> I am effectively locked out the system. What can I look for to
> try and get it working again?
>
> Thanks for any info.



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