Re: Computer Restarts when a DVD is inserted.

From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 09/30/04 

Date: Wed, 29 Sep 2004 18:16:52 -0700

First, be sure your antivirus software has the latest definitions and run a
virus scan.

Second, download, install and run Ad Aware:
www.lavasoftusa.com

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem. If you don't understand the information inside, the
third button down in that dialog box will copy the information,
you can then paste it into a message and post it here and maybe we can
figure out what is going on.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download. 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"jonathon" <anonymous@discussions.microsoft.com> wrote in message 
news:10ae01c4a67a$d4965760$a401280a@phx.gbl...
>I recently had to format my hard drive, and now for some
> reason when I put a DVD into my DVD drive my computer
> RESTARTS. I've had a problem with my computer
> RESTARTING "out of the blue" before, but not from putting
> a DVD in. I thought it was the DVD player software so I
> uninstalled it, but that didn't help. What could be the
> problem?
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