Re: I really need help. Key mix-up
From: Dave Senior (Dave.Senior_at_FBI.Gov)
Date: 09/28/04
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Date: Tue, 28 Sep 2004 01:00:00 +0100
Patrick,
I am sorry I have to send you back to TigerDirect. Microsoft has nothing to do with your brand new computer. Also, they have nothing to do with any of its software preinstalled. So do to TigerDirect and threten them that you will send in LionDirect to deal with them if they don't sort out your problem. There is no point in giving you a site which can give you pirated key as those keys only work efficiently with pirated software!!! Yours isn't.
You also need a CD for your OS otherwise you will be back here asking for it!!
Hope this helps.
PatrickResearch9 wrote:
> Ok, four days ago I bought a computer from Tiger Direct. They said the
> computer came with windows XP pro. Windows XP pro came pre-installed. I didnt
> get a CD. I turned my computer on. They hadn't entered the Product key so the
> installation wasnt complete. No problem right? They gave me a product key
> with the computer. I typed in the product key and it said "invalid key" or
> whatever. Come to find out, they gave me a Home Edition key. I tried to call
> Tiger for four days to get a new Code. I couldnt get through to anyone who
> could help me at all. I need to get my Product key switched to the proper
> one. Can anyone help me? Give me a phone number i can call to talk to
> microsoft tech support? Or anything that may help me? I went to microsofts
> website..obviously...and the phone numbers dont apply. I dont need help
> installing anything...or reporting anything with pyracy or whatever their
> really obscure cases they have numbers applied to. I CANT afford to throw
> away money on buying ANOTHER copy of XP Pro because of tiger direct and
> microsofts miscommunication. Just dont send me back to tigerdirect. Ive
> talked to them. For FOUR days. Its like asking a legless man to swim a
> marathon. They are completely incapable. Please help.
-- I use non Microsoft products wherever possible which requires no activation. I use Netscape 7.2 as my default browser which has everything I need for my work. I believe in good Financial Management!! I do not believe in enriching rich jerks!
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