Re: Help Please - EMERGENCY

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Malke (malke_at_nospoonnotreally.com)
Date: 09/27/04 

Date: Mon, 27 Sep 2004 13:24:59 -0700

bbaz29 wrote:

> Each time I turn on my computer, it goes to a black screen that states
> that Windows did not start sucessfully. It gives me options like safe
> mode or Last Known Confinguration or Start Normarlly and it gives me a
> countdown of 30 seconds. If I do nothing, it goes directly to a blue
> screen that states, "A problem has been detected and windows has been
> shut down to prevent damage to your computer." There are some listed
> directions. I even went to advanced options page and it still directed
> me to the blue screen. When I restart the computer and do what it
> tells me to do, nothing happens. The bottom line is that no matter
> what I do, it ends up on the blue screen. At the botom of the screen
> there are codes (I think) with lots of numbers. All I want to do is
> get it to work again because I have some important documents saved on
> my computer. If anyone could help me, I would be forever grateful.
> Thanks.

Can you get into Safe Mode or Last Known Good Configuration? If not,
what changed between the time your computer worked and the time it
didn't? You haven't given us enough information to get specific help.

If you are not particularly computer-savvy and you haven't backed up
your data, take the machine to a good local computer repair shop. Do
not use a BestBuy or CompUSA type store. Have the shop rescue your data
and repair your machine.

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

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