Re: PLEASE help
From: Nice.person (anonymous_at_discussions.microsoft.com)
Date: 09/27/04
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Date: Mon, 27 Sep 2004 08:34:32 -0700
I'll follow your advice and let you know. Thanks. Erika.
>-----Original Message-----
>Nice.person (really) wrote:
>
>> I really need help - I haven't a clue what to do.
>>
>> When the desktop screen comes up (whichever User logs
>> on makes no difference) an open folder (Yahoo!) is
>> displayed, just as if I'd opened it, which I haven't.
>>
>> I have BT Yahoo! as my ISP.
>>
>> Contents of this folder are all folders bar a notepad
>> document. They are labelled thus
>> browser, common, companion, messenger, parental
controls,
>> YUM, and the notepad doc is labelled YCOMMON.
>> I opened the notepad and this is what I read:
>>
>> (Connections Status)
>> Updated = 1096128816
>> YCS IP0 = -22240446
>> YCS IP1 = 1265724888
>> YCS IP2 = -28714430
>> Test one = -1
>>
>> I have asked for help on this before, followed the
advice
>> which the MVP said he hoped would help, but no joy. As
>> suggested, I've come back.
>>
>> The advice was:
>> Run regedit and try both HKEYCurrent User & HKEYLocal
>> Machine as follows:-
>>
>> Software>Microsoft>Windows>Current Version>Run
>>
>> then find what seems to be the relevant file
>> right click, select 'modify' and put "" at each end.
>>
>> The only files I found were in Local Machine, and only
>> one both mentioned Yahoo and did not already have ""s
>>
>> Name = Motive SmartBridge
>> C:\PROGRA~1\BTYAHO~2\SMARTB~1\Motive SB.exe
>>
>> I put ""s as shown here
>> "C:\PROGRA~1\BTYAHO~2\SMARTB~1\Motive SB.exe"
>> closed it all up, then, when back at desktop logged
off,
>> logged back
>> on again, and the blasted folder is still there, open
on
>> my
>> desktop!
>>
>> It appears a moment before the McAfee box saying
>> McAfee Virus Scan is running and protecting your
computer
>> McAfee Firewall is running and protecting your computer
>> and so on.
>>
>> I've also tried the BTYahoo! helpline, they of course
>> referred me back to Microsoft.
>>
>> Sorry it's so long-winded, want to be 100% sure every
>> clue is there. It's not a computer life-threatening
>> problem, just very irritating. Hope you can help.
Erika.
>
>Since the repairs didn't work - and they are the same
ones usually done
>for when the System32 folder opens on the desktop -
troubleshoot by
>doing a clean boot:
>
>http://support.microsoft.com/default.aspx?kbid=310353 -
How to Perform a
>Clean Boot in Windows XP
>
>Also, since you mentioned McAfee - is this program
current (version not
>earlier than 2003) and are its definitions up-to-date?
>
>Malke
>--
>MS MVP - Windows Shell/User
>Elephant Boy Computers
>www.elephantboycomputers.com
>"Don't Panic!"
>.
>
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