Open letter to MS

From: TomP (anonymous_at_discussions.microsoft.com)
Date: 09/25/04 

Date: Fri, 24 Sep 2004 17:08:07 -0700

To Microsoft,

RE: Windows XP

I must say that I am not, at all, pleased with the "new"
(critical & security) updater. It would seem that in your
infinite wisdom - the (average) user is not capable of
making the correct decisions regarding which update should
be applied. On two occasions this past week, as part of a
XP repair, I tried to apply the latest security updates to
the clients PC. I loaded the newest "updater" (this is
now required) to proceed. I choose "Custom Install", in
which case, the PC just sat there spinning its wheels for
30 minutes (scanning my PC) before I terminated the
process - choose "Express Install". This then loaded
every update that was available. I had no options to
choose and pick which updates "I" felt were needed, in
this instance.

On the second occasion (one of my personal PC's) I tried
to by-pass the newer updater - no luck. I tried to
download the updates from the download site - no luck. It
seems that I needed to start the "Automatic Update
Service" (which I purposely disabled) and I could proceed
no further.

Some months ago I migrated my users over to a Mozilla
browser and mail utility to avoid all the potential
problems using IE and Outlook involve. I will now be
migrating my users over to Linux. This way, I will have
the ability to put on my PC's what I feel is necessary and
needed - not what Microsoft feels is in my best interest.

* ftr:
I am a MCSE and have helped trained many others on the
MCSE track, since "99"

Regards,
TomP

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