RE: update to my iexplorer dilemma w/SP2

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: D.B. (DB_at_discussions.microsoft.com)
Date: 09/19/04 

Date: Sun, 19 Sep 2004 03:25:02 -0700

Hi Antony.
No, what would happen is that you could be on the internet in internet
explorer for varying amounts of time and suddenly everything would slow down
and then you couldn't do anything internet related. If you closed internet
explorer and tried to reopen it OR tried to open a second internet explorer
it just would not open. You click on the icon and nothing happens BUT a new
instance of internet explorer would show up under the process tab in task
manager. (If you tried to open internet explorer 6 times, 6 instances of it
would appear in task manager). Then when you would try to log off and
shutdown, they would all try to open along with anything else that was or had
been trying to access the internet while your machine was locked up.
I thought the Panda firewall was the problem but last night it happened
again when my wife clicked on a hyperlink in outlook express,(I had disabled
the firewall and was only using the built in windows firewall). She disabled
the antivirus and then re-enabled it and everything was fine. SP2 is not
playing nice with my Panda antivirus/firewall suite.

"antonypowen@northwich" wrote:

> sorry to ask but did you get pagesnot loading and then deciding to later?I
> have this problem at the moment with sp1 after i deleted sp2 because it
> crashed my new pc.
> There must be someone who knows what to do, microsoft dont cos i rang them!!
> the phonenumber is 0870 6010100
>
> "D.B." wrote:
>
> > Back on 9/4, I posted a problem that had been occuring since installing SP2.
> > Internet explorer would work for awhile then would lock up.
> > You could close it but you could not reopen it. When you attempted to reopen
> > it, nothing would happen BUT,it would appear in task managers process area.
> > I also discovered that outlook express would also not open at this point and
> > upon further investigation and trial and error found that anything that
> > required access to the internet including Dr.Watson, which was trying to
> > create an error report, would hang.
> > I disabled the new windows firewall because I have Panda's Platinum 7
> > antivirus and firewall installed but the problems persisted.
> > Yesterday when my computer locked up again, I decided to turn off both the
> > antivirus and firewall,(Panda's). Immediately, things cleared up. I was able
> > to open any internet requiring apps.
> > I'm not sure if this is an antivirus or firewall issue.
> > I turned Panda's firewall off and it's antivirus on and also turned on the
> > new windows firewall. So far for two days there have been no apparent
> > problems.
> > My questions are:
> > 1) Why did panda's firewall work at the onset of an internet explorer
> > session and then lock up ? I checked all of the permissions in the
> > firewall and everything had the proper "always allow" permission.
> > 2) I assume that this third party firewall was not interfering with the new
> > xp firewall as it was disabled . or could I be wrong ?
> > 3) I would like a more robust firewall that monitors incoming/outgoing and
> > has an easily intelligible log. Any recomendations ? ( I have in the past
> > used and liked ZA free version with Visual zone as it's logging counterpart
> > but removed it when I got the Panda suite).
> > 4) If it is determined that this is an antivirus problem and not the
> > firewall, What antivirus programs provide the best protection with the least
> > amount of headaches in relation to XP/SP2 ? ( I also have Nortons 2004
> > antivirus but once again removed it when I got the Panda suite).
> > I have checked Panda's site for updates and knowledge base issues for this
> > problem but have found none nor have I been able to find anything at
> > microsoft or google concerning this issue.
> > Hopefully, others may benefit from this lengthly post for which I appoligize.
> >
> > --
> > Thanks for any and all suggestions.
> > D.B.

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