Re: ?? Where/how to obtain XP HOTFIX's for USB ??

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From: Jupiter Jones [MVP] (jones_jupiter_at_hotnomail.com)
Date: 09/14/04 

Date: Mon, 13 Sep 2004 20:33:16 -0600

Chris;
You need to call Microsoft at the number referenced in the article.
State you are calling about a hotfix and you will not be asked for
billing information. 

-- 
Jupiter Jones  [MVP]
http://www3.telus.net/dandemar/
"Chris" <anonymous@discussions.microsoft.com> wrote in message 
news:044601c49a02$23df37e0$a601280a@phx.gbl...
>I am cirucling a few pay for support options in Microsoft
> Support for the following errors, which appear to have
> hotfixes available. Do I have to pay for them? !!!
>
> 1. Your Computer May Stop Responding with IEEE 1394 DVD
> and USB Storage Drives
>
> A Microsoft Knowledgebase article has been found that
> addresses this issue. Please click the link below to view
> the solution.
>
> http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%
> 3B304708&SD=SONY
>
> 2. Windows XP Does Not Recognize a Q. USB Hard Drive
>
> A Microsoft Knowledgebase article has been found that
> addresses this issue. Please click the link below to view
> the solution.
>
> http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%
> 3B307070&SD=SONY
>
> Any ideas please respond!
>
> Thank you-
>
> Chris

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