Re: XP SP2 and system restore?
From: jan nop (nop_at_discussions.microsoft.com)
Date: 09/11/04
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Date: Sat, 11 Sep 2004 04:39:01 -0700
Dear Chad Harris,
It sems you know about this issue.
My situation:
Windows XP professional. SP2 is installed.
Machine is getting slow.
I wanted to use the system restore facility torepair this.
The system restore programme does not start at all (it worked before after
installation of SP2):"System Restore Application has encountered a problem
and needs to close." error report:
"AppName: rstrui.exe AppVer: 5.1.2600.2180 ModName: srrstr.dll
ModVer: 5.1.2600.2180 Offset: 00009826"
Since I upgraded with SP2, I can not carry out the system repair from the CD
ROM, because it sees that I have a newer version.
Wat now?
Thanks for replying.
Jan
"Chad Harris" wrote:
> Phyllis--
>
> In summary--to go to SP2 you need Win XP Home or Pro, Tablet PC or Windows
> Media Center Edition, not necessarily SP1. Add/Remove is the best way to
> remove the SP. It's installation does set a restore point automatically and
> you can use SR, but it's not the best practices way--Add/Remove is. SR can
> have a problem with SPs but usually does not. References below:
>
> You can put winver in the run box, or go to IE or OE Help About and see what
> version she has. You can upgrade to SP2 however, from any Home or Pro XP
> box. See:
>
> What To Know Before You Download and Install XP SP2: System Requirements for
> SP2
> http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx#XSLTsection126121120120
>
> Installing SP2
> http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2getinstall
>
> SP2 Support Center
> http://support.microsoft.com/default.aspx?scid=fh;EN-US;windowsxpsp2
> If you are running one of the following versions of Windows, you can update
> it with Service Pack 2:
>
> • Microsoft Windows XP Home Edition
>
> • Microsoft Windows XP Professional
>
>
> You cannot use Windows XP SP2 to update the following operating systems:
>
> • Microsoft Windows Millennium Edition or other earlier Windows
> operating systems
>
> • Microsoft Windows XP 64-Bit Edition Version 2003
>
> • Microsoft Windows XP 64-Bit Edition
>
>
>
> The best practices way to go back to the previous OS before the SP, is to
> uninstall SP2 from Add/Remove, however you can use System Restore. MSFT has
> a KB though, that says it can fail. The install for SP2 does set a restore
> point. I've seen it work, but there isn't 100% guarantee, so I'd use
> Add/Remove which works well.
>
> How To Remove Windows XP Service Pack 2 From Your Computer
> http://support.microsoft.com/default.aspx?scid=kb;en-us;875350&Product=winxp
>
> You can but don't usually have a problem using SR to restore to before a
> recent SP installation, so that's one reason to use Add/Remove as MSFT
> instructs. See:
>
> PRB: Windows System Restore Does Not Monitor Windows Installer Patch (.msp)
> Files
> http://support.microsoft.com/default.aspx?scid=kb;[LN];814833
>
> If you have a problem that you want to try to reverse, keep in mind you
> can System Restore in SP2 to try to make things right after you install it.
>
> System Restore
> http://www.kellys-korner-xp.com/xp_restore.htm
>
> This is an excellent reference, but I noticed one of the write-ups says that
> SR should not be enabled during program installation:
>
> "When you first enable System Restore, this creates an initial restore
> point. If you enable System Restore during a program installation, this may
> corrupt the initial restore point."
>
> This, I think, comes from Bobbie Harder's MSFT SR write-up on MSDN from
> 2001. In fact, most of MSFT's recent SP installations do set up a restore
> point during program installation as do many of their application
> installations and 3rd party application installations and they don't
> corrupt--but I guess they could. The only way to determine if that restore
> point is corrupted that I know is to try it. MSFT's MSDN write up is here
> and says that i provided the application utilizes a current installer that
> is System Restore RestorePT.API compliant, SR will create a point on
> installation of the application.
>
> http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnwxp/html/windowsxpsystemrestore.asp
>
> System Restore FAQ
> http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx
>
> Chad Harris
> ___________________________________________________
>
>
>
> "Phyllis" <anonymous@discussions.microsoft.com> wrote in message
> news:uEcQGbzgEHA.2848@TK2MSFTNGP10.phx.gbl...
> I will be upgrading my sister-in-law's computer to SP2, do I need to
> determine that she has SP1 before doing this? And if I run into mega
> problems after upgrade, will I be able to use system restore to go back to
> before the upgrade? Thanks
>
>
>
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