RE: DSL usage

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From: Rho_1r (Rho_1r_at_hotmail.com)
Date: 09/10/04 

Date: Thu, 9 Sep 2004 21:11:06 -0700

The test the telephone company does is called "the tone test", this checks
connections are good and that it a "clean line", I had my checked years ago
from the phone jack to the switch station, The technician learned his trade
in the US ARMY communications division, ask for one that has this credential,
I'm sure he can get to the bottom of any DSL problems, if they continue to
bill you and you have no service, contact The Telephone Company- customer
service and tell them about this and ask for assistance, you deserve it,

"Carol" wrote:

> Just recently had DSL service installed on the computer. It has not worked
> right from the beginning. There is a blue screen message that appears 5-10
> mins after being on the computer and then it has to be shut down and if that
> doesn't appear we will be indicated that internet connection was lost. We
> spoke to the ISP tech rep and nothing they suggested help. Then we contacted
> the Dell tech rep with the same results. Any suggestions with this would be
> great.
>
> Thanks