Re: Being Polite

From: Ellen (anonymous_at_discussions.microsoft.com)
Date: 08/31/04 

Date: Tue, 31 Aug 2004 10:37:34 -0700

Thanks Kelly. I'll try that if the same thing happens
again.

>-----Original Message-----
>Hi Ellen,
>
>Do a rollback on your display drivers via the Device
Manager. Other than
>that and the process to remove SP2 (that I previously
posted), you can opt
>to do a repair install which removes all updates. Sad
to say, that this
>would be a hardship for dialup users as it would remove
SP1 as well. Good
>luck!
>
>Repair the Windows XP Installation - Note: You will
forfeit all MS Updates.
>
>Configure your computer to start from the CD-ROM drive.
For more information
>about how to do this, please refer to your computer's
documentation or
>contact your computer manufacturer.
>
>Insert your Windows XP compact disc (CD) into your CD-
ROM drive or DVD-ROM
>drive, and then restart your computer.
>
>(You can also boot with a Windows 98/Me Startup disk
with CD support and run
>WINNT.EXE in the I386 folder on the CD)
>
>When the "Press any key to boot from CD" message is
displayed on your
>screen, press a key to start your computer from the
Windows XP CD.
>
>When you see the following message displayed on the
Welcome to Setup screen,
>press ENTER: To setup Windows XP now, press ENTER.
>
>At this point an option to press R to enter the Recovery
Console is
>displayed. Do not select this option.
>
>On the Windows XP Licensing Agreement screen, press F8
to agree to the
>license agreement. Make sure that your current
installation of Windows XP is
>selected in the box, and then press the R key to repair
Windows XP. Follow
>the instructions on the screen to complete Setup.
>
>Perform an In-Place Upgrade (Reinstallation) of Windows
XP
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q315341
>
>--
>All the Best,
>Kelly
>
>Microsoft-MVP Windows® XP
>2004 Windows MVP "Winny" Award
>
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>
>Taskbar Repair Tool Plus!
>http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>
>"Ellen" <anonymous@discussions.microsoft.com> wrote in
message
>news:31a001c48f0f$0303f950$a501280a@phx.gbl...
>> Yes, after waiting a couple days for the bugger to
>> download (I have a dialup connection because I'm frugal
>> out of necessity), I did install it. But I had no
warning
>> that it would so adversely affect my system.
>>
>> Ironically, I praised XP to nonbelievers for a couple
>> years. At first I was disappointed that I had to dump
>> most of my software & my scanner when I bought a new
>> computer in 2002 (my old computer was purchased in
early
>> 2000). But, I understood quickly just how stable XP was
>> in comparison to 98. I cannot afford to buy another new
>> computer just so SP2 can work.
>>
>> Microsoft needs to come clean about the problems
>> associated with SP2, to prevent others from going
through
>> this.
>>
>> I downloaded the latest ATI Radeon driver, keep my
virus
>> definitions up-to-date and visit Windows Update
>> regularly. Still, SP2 dang near killed my display
>> workings, drivers, guts or whatever they are called. It
>> was a FLASH website that pushed it over the edge, but
>> even my HTML Editor was sluggish as could be before
that
>> happened. Now I have shaking desktop icons and very
>> glitchy graphics when I scroll an ordinary webpage.
>>
>> A warning would have been considerate.
>>
>>
>>>-----Original Message-----
>>>Hi,
>>>
>>>SP2 downloaded automatically, but you have to install
it
>>>yourself. As for your friend, if she had display
>>>problems, all she probably needed to do was update her
>>>display drivers.
>>>
>>>You should be able to do a uninstall from the
add/remove
>>>programs. That should bring you back to SP1. If you
>>>could be more specific in the problems, I or many
>> others,
>>>especially the MVP`s will help you.
>>>
>>>Jeff
>>>
>>>>-----Original Message-----
>>>>I didn't even want SP2 at this time, but couldn't
>> figure
>>>>out a way to stop the automatic download once it
>> started.
>>>>I tried shutting down my computer illegally, but when
I
>>>>rebooted there it was again.
>>>>
>>>>I need my computer for work (at home) and have
>>>>encountered serious problems with applications and
>>>>drivers after installing SP2. This is very frustrating
>> &
>>>>I don't have the time nor knowledge to troubleshoot.
>> So,
>>>>I will get further & further behind in my work. I am a
>>>>single mom with 5 kids & rely on my income building
>>>>websites.
>>>>
>>>>What I'm saying, I guess, is expect more of the same.
>> No,
>>>>actually, I think you should prepare for the worst as
>>>>more & more install SP2.
>>>>
>>>>I got advice this morning from someone with an
>> identical
>>>>problem with her display: her solution was to
uninstall
>>>>SP2. She said she hasn't had a problem since. What
>> other
>>>>option is there?
>>>>
>>>>>-----Original Message-----
>>>>>Jeff:
>>>>>I agree with you.
>>>>>I've noticed a lot of people just being down right
>> rude
>>>>to others in here.
>>>>>Not everyone is PC smart and some people just need to
>>>>ask questions and
>>>>>learn from others. I know a lot about pcs; etc. but
>>>>there's still a lot I
>>>>>have yet to learn.
>>>>>As far as people not bothering to read or take advise
>> I
>>>>understand you
>>>>>completely!!!
>>>>>I deal with people who I send them advise, tips, do's
>>>>and dont's and they
>>>>>just don't read and then later ask me questions on
>> what
>>>>I already had sent
>>>>>to them in email. Perfect example: This sp2 thing I
>> told
>>>>many of my friends
>>>>>and family with XP that if they do the sp2 to make
>> sure
>>>>if they want to see
>>>>>attachments and pictures to go into the security
>>>>settings in Outlook
>>>>>Express. I stated this in numerous emails to people a
>>>>long with other
>>>>>helpful tips. I even did a screen shot of how and
>> where
>>>>to change those
>>>>>settings. Wouldn't you know I had someone write to me
>> a
>>>>few days later and
>>>>>say "I can't see pictures in Outlook Express --do you
>>>>know why?" Ughh I
>>>>>could scream. I even had two people tell me "I didn't
>>>>read what you sent
>>>>>because it was too long to read and I didn't have the
>>>>time." But they will
>>>>>ask me a question on that very article that I sent to
>>>>them. Sometimes I
>>>>>could pull my hair out. LOL!
>>>>>As far as sp2 and giving it a try --I do agree with
>> you
>>>>to a point. But many
>>>>>people are have legitimate problems with it and in
>> some
>>>>cases I do not think
>>>>>that these people did something wrong and that's why
>>>>they are having
>>>>>problems. I however did not have any problems with
>> sp2.
>>>>But I'm a pc freak
>>>>>and keep my pc pretty cleaned up, etc. And that's not
>>>>saying that those who
>>>>>are having problems with sp2 don't keep their pcs
>>>>cleaned up. I don't know
>>>>>what the problem is for some people, the only thing I
>>>>can figure out is
>>>>>there are glitches --incompatabilites with sp2 and
>>>>something on their
>>>>>pc--something that maybe Microsoft has not even came
>>>>across or figured out
>>>>>yet.
>>>>>I've been trying to fix my friend's pc for days who
>>>>cannot get sp2 nor can
>>>>>she get any critical updates. Well she can get
>> critical
>>>>updates but cannot
>>>>>install them. I even sent her some in email and she
>>>>can't install them. She
>>>>>has an open case with Microsoft right now but they
are
>>>>baffled to her
>>>>>problem too. She either gets "access denied"
>>>>or "unsucessful" or "failed"
>>>>>errors at the end of the installations.
>>>>>The only problem I have found with sp2 on my computer
>> is
>>>>with the
>>>>>thumbnails..when I go to insert a picture or open a
>>>>picture (no matter what
>>>>>program I'm using) and I choose "thumbnail view" so I
>>>>can see the picture I
>>>>>want; it shuts down whatever program I am in and I
>> have
>>>>to start all over
>>>>>again. So I learned, I now do not choose thumbnail
>> view.
>>>>LOL!
>>>>>But getting back to the rudeness..you are so right.
>> And
>>>>I'm in no way saying
>>>>>"everyone in here" I'm just saying some people are
>> rude
>>>>and are being smart
>>>>>butts. It's not needed. If we all try to be helpful
to
>>>>each other we all may
>>>>>learn a bit more.
>>>>>Thanks for the nice post by the way.
>>>>>Serenity`
>>>>>"Jeff" <anonymous@discussions.microsoft.com> wrote in
>>>>message
>>>>>news:313701c48f01$6e6aaa80$a501280a@phx.gbl...
>>>>>> Hi everyone.
>>>>>>
>>>>>> This is addressed to everyone to reports a problem,
>>>>>> complaints, responds and just smart ass reply.
>>>>>>
>>>>>> As I keep reading the News Groups, I have notice
>> more
>>>>and
>>>>>> more people are starting to use smart ass replies
to
>>>>users
>>>>>> or condensending answers. Unfortunately a lot of
>>>>people
>>>>>> are not very aware of things about computers. Not
>> all
>>>>>> people realise what a firewall is or can do. Not
all
>>>>>> people do updates, because some fear of doing
>> something
>>>>>> wrong or worry about something breaking with that
>>>>update.
>>>>>> A lot of the response to a lot of the novice users
>> are
>>>>>> very degrading, can`t we be more polite in
>> responding
>>>>to
>>>>>> people. Be more supportive and informative to the
>>>>needs
>>>>>> of others.
>>>>>>
>>>>>> And for those that have been having problems with
>> SP2,
>>>>>> have you really given it a chance? Have you
>> prepared
>>>>your
>>>>>> computer properly before doing the upgrade? A lot
of
>>>>>> problems tend to come from virus`s, spyware, and
>>>>outdated
>>>>>> drivers. I read where someone just installed it
and
>>>>then
>>>>>> complains without even trying to troubleshoot. For
>> the
>>>>>> people who read the pre-install guides for SP2 they
>>>>have
>>>>>> had no problem or just minor ones, but mostly from
a
>>>>>> driver issue. There are plenty of site to direct
>> you
>>>>on
>>>>>> how to prepare. Also for months people been
posting
>>>>here
>>>>>> things you should do before installing SP2, but a
>> lot
>>>>of
>>>>>> people don`t bother to read or take that advice.
>>>>>>
>>>>>> I know for some people they are afraid of what they
>>>>could
>>>>>> accidently do to their computers, but if you don`t
>> try
>>>>you
>>>>>> won`t learn. Then there are those that expect
>>>>everything
>>>>>> to run right the first time, sorry to say, that
will
>>>>never
>>>>>> happen, nothing is perfect. So before you
complain,
>>>>make
>>>>>> sure you prepared properly.
>>>>>>
>>>>>> So please everyone, lets be polite and helpful, not
>>>>bash
>>>>>> those that are not as experienced as a bunch of us
>> are.
>>>>>> Thank you.
>>>>>>
>>>>>> Jeff
>>>>>
>>>>>
>>>>>.
>>>>>
>>>>.
>>>>
>>>.
>>>
>
>
>.
>

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