Re: Casn't Run some Exe files
From: Malke (malke_at_nospoonnotreally.com)
Date: 08/31/04
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Date: Tue, 31 Aug 2004 10:32:21 -0700
Eduardo Santos (Portugal) wrote:
> I see that some of you have a similar problem. For exemple, I can't
> run Regedit.exe, MsConfig.exe. But if I rename them .COM files it's
> ok. Plus, i can't run Norton Antivirus or System Work and some other
> applications. I can run MSOffice programs, and other stuff.
> I tried everyhing that was suggested here and in other places and no
> results.
>
> Please HELP me if someone can.
> Thanks
This is symptomatic of virus infection. It sounds like you have picked
up a virus that immediately breaks any av installed. This could happen
if you had an older antivirus version, weren't updating its definitions
or didn't renew your subscription. The usual way to deal with this is
to:
1) Take the infected machine off the Internet and any lan immediately.
2) From a different, clean machine download Stinger
(http://vil.nai.com/vil/stinger/) and run it in Safe Mode. Stinger is a
limited virus checker, but its advantage is that it is standalone and
doesn't need to be installed.
3) Hope that Stinger cleans up the machine enough to be able to
reinstall your av or install a new, current one. Update its definitions
and do a full scan.
4) Continue the cleaning process by removing any spyware with Spybot
Search & Destroy (http://www.safer-networking.org) and Ad-aware
(http://www.lavasoftusa.com). These programs are free, so run them both
since they complement each other. You may also want to run CWShredder
and HijackThis from http://aumha.org/freeware.htm. Although CWShredder
is no longer being updated, it will still clean older variants of the
CoolWebSearch malware. Be sure to update these programs before running
them. Always read the instructions before running a spyware removal
tool. It is best to run antivirus and spyware removal tools in Safe
Mode.
5) After you've installed your full-featured av, updated its definitions
and run a full system scan.
6) Make sure you are running a firewall.
7) Go to Windows Update and apply all security patches for your
operating system. Do not install drivers from Windows Update.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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