Re: Uninstalling in safe mode for XP

From: Chris Green (dlgreen_at_despammed.invalid)
Date: 08/31/04


Date: Tue, 31 Aug 2004 08:30:02 -0500

Malke said this:

> optikl wrote:
>
>> Chris Green wrote:
>>
>>> Hey
>>>
>>> I installed the programme 'alcohol' and it causes my
>>> computer to crash everytime i boot up (windows xp), i
>>> have gone into safe mode and tried to uninstall it, but i
>>> am unable to because i get an error message saying 'the
>>> windows installers service is not accessible'
>>>
>>> can anyone help?
>>>
>>> Thanks
>>>
>>> Chris
>>
>> Well, have you tried a system restore from safe mode, or
>> booting to a last known good configuration?

I ran system restore but there were no restore points available
for some reason, and booting to the last known good configuration
still caused it to crash.
 
> Better idea - go into Safe Mode and run msconfig to stop Alcohol
> from starting with Windows. Make sure you disable any services
> connected with it (if any) as well as the program itself. Then
> go into Regular Mode and uninstall it from Add/Remove Programs.

I managed to solve it shortly after posting the original message
and this is pretty similar to what I did. There were no references
to Alcohol that I could see, but I disabled all the start-up apps
connected with Nero and InCD and this seemed to work. I was then
able to start Windows normally and uninstall Alcohol.

So I guess it must just have been some kind of conflict involving
Alcohol and Nero/ InCD.

Thanks for the replies anyway.

-- 
dlgreen@despammed.com


Relevant Pages

  • Re: WinXP will not boot
    ... > Even it I can get in through Safe Mode 100% of the time? ... >> If 'Last Known Good Configuration' and a System Restore do not wok, ... >> "How to Perform a Windows XP Repair Install" ...
    (microsoft.public.windowsxp.basics)
  • Re: I messed up Tonys suggestions on speeding up my computer. Nee
    ... >I tried the last known configuration, ... Try the F8 trick again and this time choose Safe Mode from the Startup ... When the computer is running in Safe Mode use System Restore and ... In memory of a dear friend Alex Nichol MVP ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: Scanning in safe mode?
    ... When you start in safe mode, ... that are configured to auto start from registry "run" do not auto start. ... System Restore is an extension of the old "Use the previous successful boot" ... configuration" in NT and W2K. ...
    (alt.comp.anti-virus)
  • Re: Problem Starting up Windows XP
    ... System Restore does not work, along with Safe Mode, Last ... known good configuration and so on and my other computer ... i am lucky this one is on! ...
    (microsoft.public.windowsxp.accessibility)
  • Re: HELP! Memory Dump! BSOD! Rebooting ALL the time!
    ... Malware will target System Restore. ... Nan wrote: ... I couldn't access Event Viewer error either under safe mode ... What happens when you try to access Event Viewer eror reports? ...
    (microsoft.public.windowsxp.hardware)