Re: Can't Scan on Network

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: etobycoe (etobycoe_at_hotmail.com)
Date: 08/07/04 

Date: Sat, 7 Aug 2004 16:41:34 -0700

Thanks for getting back to me. Yes, it IS a network
printer. It is a $650 Dell Laser Multi-Function Printer
1600n. The network works fine for printing from the two
computers, but just not for scanning, and Dell Support is
claiming this is a Windows XP issue. For instance, when I
go to My Computer "Scanners and Cameras" it is not
recognising the scanner, even after I add it and the
drivers. Why? How do I solve this?

P.S. Don't ever buy a Dell, their support is the worst
thing I have ever encountered.

>-----Original Message-----
>Hi,
>
>It's not XP, it's a limitation of the scanner. Network
scanners cost
>considerably more than a standard household device.
>
>--
>Best of Luck,
>
>Rick Rogers, aka "Nutcase" - Microsoft MVP
>http://mvp.support.microsoft.com/
>Associate Expert - WindowsXP Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Windows help - www.rickrogers.org
>
>"etobycoe" <etobycoe@hotmail.com> wrote in message
>news:1da501c47ccd$52e97cf0$a301280a@phx.gbl...
>>I have two Dell computers networked to run off one Dell
>> 1600n 4 in 1. Both computers can print off of it, and
the
>> copy and fax functions work fine. But it WILL NOT SCAN.
>> Dell support informs me that Windows XP does not allow
>> for scanning on a network, because it doesn't know
which
>> of the two computers to scan the image to. Could this
>> possibly be true of XP? Is there any way around this?
>>
>>
>
>
>.
>

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