Re: XP Pro Problem with USB
From: TK (nospam_at_nospam.com)
Date: 08/31/04
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Date: Tue, 31 Aug 2004 14:07:05 +0800
Larry,
You need to do this, in this order:
1. DON'T plug in the device.
2. Run the setup CD provided with the printer (or download the driver setup
program from the HP website).
3. When, and only when, the program tells you plug the thing in, plug it in
and turn it on.
4. Everything should install correctly.
TK
"Larry H" <anonymous@discussions.microsoft.com> wrote in message
news:061901c48f1d$3908d440$a401280a@phx.gbl...
> Hi,
> I have Win XP Pro SP1 installed on an HP Pavilion desktop
> computer. The processor is a bit slow, but almost
> everything is working.
>
> I wanted to install a Printer, Scanner, Copier (HP PSC
> 1300 Series) onto this PC. When I plug the USB wire into
> the port, I immediately see the "Found New Hardware"
> floowed by "Foound Mass Media Device" to FINALLY "Disk
> Drive Found". At this point the computer goes into SNAIL
> mode and cannot be revived without re-booting. If I boot
> the computer without the printer hooked up, then all is
> very well.
>
> I have installed this same printer on another computer
> and had NO troubles with in doing so. Is there a way to
> update ISB drivers and from WHERE would you go to get
> them ????
>
> Any help would be appreciated.
> Thanks,
> Larry H
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