Re: Blinking Hourglass on Pointer

anonymous_at_discussions.microsoft.com
Date: 08/28/04


Date: Sat, 28 Aug 2004 14:40:55 -0700

My apologies. I assumed since I posted in the Windows XP
area it would be apparent that I'm running XP. I have
done several scans w/ Norton Internet Security Prof. but
it has not found any spyware. I have recently updated to
XP Service Pak 2. Thanks for the help/suggestions.

>-----Original Message-----
>Christine wrote:
>
>> I have a constantly blinking hourglass on my pointer.
It
>> never goes away! How can I fix this?
>
>This means that something is running in the background.
Since you didn't
>give us any information about your computer or the
software on it, you
>can't get a specific answer. Here are standard
troubleshooting steps:
>
>1) scan with current antivirus ("current" means a
version not earlier
>than 2002 but using updated virus definitions); 2)
remove spyware with
>Spybot Search & Destroy (www.safer-networking.org) and
Ad-aware
>(www.lavasoftusa.com). These programs are free, so use
them both since
>they complement each other. You may also want to run
CWShredder and
>HijackThis from http://aumha.org/freeware.htm. Although
CWShredder is
>no longer being updated, it will still clean older
variants of the
>CoolWebSearch malware. Always read the instructions
before running a
>spyware removal tool. Be sure to update these programs
before running,
>and it is a good idea to do virus/spyware scans in Safe
Mode; 3) delete
>temporary and Temporary Internet Files; 4) stop
unnecessary
>services/programs from starting with Windows - see
www.blackviper.com
>for services info and www.pacs-
portal.co.uk/startup_index.htm for
>programs info; 5) look in Event Viewer for clues; 6)
make sure you've
>visited Windows Update and applied all security patches.
Do not install
>driver updates from Windows Update; 7) run a firewall.
>
>Malke
>--
>MS MVP - Windows Shell/User
>Elephant Boy Computers
>www.elephantboycomputers.com
>"Don't Panic!"
>.
>



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