Re: Explorer.exe--Application Error
From: OShah (nospam_at_aol.com)
Date: 08/28/04
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Date: Sat, 28 Aug 2004 13:03:23 -0700
<anonymous@discussions.microsoft.com> wrote in news:1f1901c48d2f$2395dda0
$a601280a@phx.gbl:
> Ok, thanks, and I do have DivX installed. Are you sure I
> must uninstall DivX, because I had to buy it. Also, how
> can I re-install SP-1 over SP-2 to fix Outlook 2003? Can
> it be done? Will I lose all the SP-2 gave to my system?
> Also, the Error Message I dictated below comes up in many
> instances, e.g. today I went to Documents, a folder I
> made, highligted a file, and tried to delete it, and the
> same Error Message (Explorer.exe--Application
> Error...blah, blah, blah [copy below]) appeared again.
> Are saying the the DivX uninstall will fix that Error
> Message, and if it doesn't, are there any alternatives?
>
> P.S. Is there a way to download this newsgroup to my
> Outlook Express news reader?
>
>>-----Original Message-----
>>"Mordido" <mesmeric85@hotmail.com> wrote in
> news:1c6d01c48d07$5efdb7f0
>>$a601280a@phx.gbl:
>>
>>> I just purchased a new a650y hp computer with Windows
> XP
>>> Home Edition. For whatever reasons, I'm having
> problems
>>> with START/ALL PROGRAMS/...then not all but some, e.g.
>>> MIRCROSOFT OFFICE/MICROSOFT OFFICE OUTLOOK 2003.
>>> Usually, I could right-click an icon, go to SEND TO,
> and
>>> then DESKTOP (Creat a shortcut), click and send an
> icon
>>> or short cut to the desktop, but with some of the
> icons
>>> on the ALL PROGRAMS, when I right click and try to
> send a
>>> shortcut anywhere, not just to the DESKTOP, I've been
>>> receiving this error message:
>>>
>>> EXPLORER.EXE--APPLICATION ERROR:
>>>
>>> (X) The instructions at "0x02394156" referenced memory
>>> at "0x000000000", The memory could not be written.
>>>
>>> Click "OK" to terminate program.
>>> Click "Cancel" to debug prgram.
>>>
>>> OK. Cancel.
>>>
>>> I've usually opted for "Cancel" to debug the problem,
> but
>>> the problem (i.e. the Error Message above) continues.
>>> I've tried "OK," just to see what would happen and the
>>> problem still continues. Can anyone, since this is a
> new
>>> computer, can anyone tell me how to fix this?
>>>
>>> P.S. It might help to know that I've recently, like
> two
>>> days ago, downloaded and installed Windows XP's SP-2.
>>> Also, I'm having problems with Microsoft's Outlook
> 2003.
>>> Not only as pertains to the Error Message above, but I
>>> can't get it to always download my e-mail in HTML. I
>>> keep getting messages above my e-mail indicating the
> HTML
>>> versions, such as pictures, have been withheld, and I
>>> have to click an icon so the pictures can be
> included.
>>> For Windows XP Home Edition, Outlook 2003, I don't
> want
>>> to have to constantly do that. I just want my mail to
>>> automatically download in HTML with the pictures
>>> included. Can anyone help with that problem also?
>>>
>>
>>Two suggestions: If you have DivX installed try
> uninstalling/disabling
>>it.
>>
>>Also, Office 2003 has some known issues with XP SP2.
> Some users reported
>>that Office 2003 Service Pack 1 fixes these issues.
>>
>>--
>>---------------------------------------------------------
> ---------------
>>-
>>oshah
>>Control Panel -> System -> Advanced -> Error Reporting -
>> Choose
>>Programs
>>-> Do not report errors for these programs:
>>
>>Acrobat.exe
>>waol.exe
>>
>>---------------------------------------------------------
> ---------------
>>-
>>.
>>
1.
Answer to your PS: type the url in the address bar
news://msnews.microsoft.com/microsoft.public.windowsxp.general
It should pop up outlook express, providing internet options are set up
properly.
2.
About Office 2003, you may have misunderstood. I wasn't talking about
reinstalling WinXPSP1, I was talking about updating Office 2003. There is a
new service pack for office 2003 at [watch wrap]
http://www.microsoft.com/downloads/details.aspx?FamilyID=9c51d3a6-7cb1-
4f61-837e-5f938254fc47&displaylang=en
What I was talking about was to install this service pack.
However, if you Do want to remove Windows XPSP2, the recommended way to do
it is via Add/Remove programs (system restore also works).
3.
Finally onto the DivX issue. The issue seems to be related to the new
memory protection feature of SP2, and due to DivX's context menu handler,
affects all files. From DivX:
http://forums.divx.com/viewtopic.php?topic=60618&forum=5
DivX are working on it and should release a new version soon. In the
meantime, you can go back to XPSP1, uninstall DivX (reinstall when it's
updated), or use a hack to stop the DivX crash.
<HACK> Backup and delete the reg key:
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\EncodeDivXExt
</HACK>
Sorry for the read.
-- ------------------------------------------------------------------------- oshah Control Panel -> System -> Advanced -> Error Reporting -> Choose Programs -> Do not report errors for these programs: Acrobat.exe waol.exe -------------------------------------------------------------------------
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