Re: Windows CD Boot problem
From: Malke (malke_at_nospoonnotreally.com)
Date: 08/28/04
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Date: Sat, 28 Aug 2004 07:14:15 -0700
"Vanguardx" <see_signature> wrote:
> "Malke" <malke@nospoonnotreally.com>
> wrote in news:ufRS5qIjEHA.4092@TK2MSFTNGP10.phx.gbl:
>> "Vanguardx" <see_signature> wrote:
>>
>>> "Zack" <anonymous@discussions.microsoft.com>
>>> wrote in news:019601c48c6a$06f79f50$a401280a@phx.gbl:
>>>> I have a brand new computer with a totally empty hard
>>>> drive, but it isn't booting windows setup from the cd
>>>> that is in the CD-ROM drive. It just sits there and
>>>> doesnt boot. But when I put the bios settings to "fail
>>>> safe" the setup will start but it doesnt detect the hard
>>>> drive. I think that is because the fail safe disables the
>>>> SATA chipset, but then why would it not allow windows
>>>> setup to load when enabled?
>>>> what is(or could be) wrong with it?
>>>
>>> Check the boot device sequence configured in the BIOS. You must
>>> include the CD-ROM drive in the boot sequence, probably after the
>>> floppy and before the hard drive.
>>>
>> You mentioned that you have SATA drives. Don't you have to load
>> drivers for SATA in the beginning of the installation? Just at the
>> very beginning, there is a prompt at the very bottom of the screen
>> that says to press F6 to load additional drivers. Try loading your
>> motherboard drivers for the SATA controllers. I don't have any m/b's
>> w/SATA, so I'm sorry I can't be more specific.
>>
>> Malke
>
> I missed the part where the OP said they used normal or safe settings
> in
> BIOS and then it could boot using the bootable install CD. So the
> original problem was that the CMOS copy of the BIOS table was
> corrupted or contained turbo-ized settings for which the hardware
> really wasn't
> capable. Now that the bootable CD will run the install program, if
> the problem is that it sometime later reports that no mass storage
> devices were found then, yes, it is because the system BIOS doesn't
> support that device (so the OS cannot use calls to the system BIOS to
> manage it at
> first). On the very first screen for the setup program should be a
> prompt at the very bottom of the screen saying to hit the F6 key if
> you have SCSI devices (and any drive that operates via a separate BIOS
> than
> the system BIOS is considered a SCSI-like mass storage device). If
> you don't hit F6, the install won't know that it is supposed to stop
> and ask you for a floppy with the SCSI (or SATA) drivers on it so it
> can load those to interface with this other-BIOS device.
>
> If you got to the point of the install saying no mass storage devices
> were found, you cannot recover at that point and will have to reboot
> the CD again, run the install again, but be sure to hit F6 at the very
> beginning of the setup.exe program when it prompts you so sometime
> later
> it will stop to ask you for the driver floppy. You'll notice during
> the install that it loads lots of various drivers even if you don't
> have
> that hardware. It is looking for responses to those attempted driver
> loads to see if a device is there that is a driver-supported device
> (as are CD-ROM, DVD-ROM, SCSI, and SATA drives) rather than a
> native-supported device (i.e., IDE drives). Since none of these
> driver loads happened to find your hard drive connected to the SATA
> port (because SATA drivers are not included) then it either figures
> you didn't have any mass storage devices or prompts you for a driver
> floppy (if you hit F6 before it performed all the driver load
> testing).
>
> Insert the bootable Windows install CD. Reboot. Watch for the first
> screen after the setup.exe program gets loaded. It has a prompt at
> the
> bottom of the screen telling you to hit F6. You only have a window of
> a
> few seconds to hit the F6 key. If the prompt goes away before you hit
> F6, you'll have to reboot again and retry hitting F6.
>
Thanks for confirming the need for SATA drivers (F6) for me, Vanguard.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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