Re: Windows CD Boot problem

From: Vanguardx (see_signature)
Date: 08/28/04


Date: Fri, 27 Aug 2004 19:35:40 -0500


"Malke" <malke@nospoonnotreally.com>
wrote in news:ufRS5qIjEHA.4092@TK2MSFTNGP10.phx.gbl:
> "Vanguardx" <see_signature> wrote:
>
>> "Zack" <anonymous@discussions.microsoft.com>
>> wrote in news:019601c48c6a$06f79f50$a401280a@phx.gbl:
>>> I have a brand new computer with a totally empty hard
>>> drive, but it isn't booting windows setup from the cd
>>> that is in the CD-ROM drive. It just sits there and
>>> doesnt boot. But when I put the bios settings to "fail
>>> safe" the setup will start but it doesnt detect the hard
>>> drive. I think that is because the fail safe disables the
>>> SATA chipset, but then why would it not allow windows
>>> setup to load when enabled?
>>> what is(or could be) wrong with it?
>>
>> Check the boot device sequence configured in the BIOS. You must
>> include the CD-ROM drive in the boot sequence, probably after the
>> floppy and before the hard drive.
>>
> You mentioned that you have SATA drives. Don't you have to load
> drivers for SATA in the beginning of the installation? Just at the
> very beginning, there is a prompt at the very bottom of the screen
> that says to press F6 to load additional drivers. Try loading your
> motherboard drivers for the SATA controllers. I don't have any m/b's
> w/SATA, so I'm sorry I can't be more specific.
>
> Malke

I missed the part where the OP said they used normal or safe settings in
BIOS and then it could boot using the bootable install CD. So the
original problem was that the CMOS copy of the BIOS table was corrupted
or contained turbo-ized settings for which the hardware really wasn't
capable. Now that the bootable CD will run the install program, if the
problem is that it sometime later reports that no mass storage devices
were found then, yes, it is because the system BIOS doesn't support that
device (so the OS cannot use calls to the system BIOS to manage it at
first). On the very first screen for the setup program should be a
prompt at the very bottom of the screen saying to hit the F6 key if you
have SCSI devices (and any drive that operates via a separate BIOS than
the system BIOS is considered a SCSI-like mass storage device). If you
don't hit F6, the install won't know that it is supposed to stop and ask
you for a floppy with the SCSI (or SATA) drivers on it so it can load
those to interface with this other-BIOS device.

If you got to the point of the install saying no mass storage devices
were found, you cannot recover at that point and will have to reboot the
CD again, run the install again, but be sure to hit F6 at the very
beginning of the setup.exe program when it prompts you so sometime later
it will stop to ask you for the driver floppy. You'll notice during the
install that it loads lots of various drivers even if you don't have
that hardware. It is looking for responses to those attempted driver
loads to see if a device is there that is a driver-supported device (as
are CD-ROM, DVD-ROM, SCSI, and SATA drives) rather than a
native-supported device (i.e., IDE drives). Since none of these driver
loads happened to find your hard drive connected to the SATA port
(because SATA drivers are not included) then it either figures you
didn't have any mass storage devices or prompts you for a driver floppy
(if you hit F6 before it performed all the driver load testing).

Insert the bootable Windows install CD. Reboot. Watch for the first
screen after the setup.exe program gets loaded. It has a prompt at the
bottom of the screen telling you to hit F6. You only have a window of a
few seconds to hit the F6 key. If the prompt goes away before you hit
F6, you'll have to reboot again and retry hitting F6.

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