Re: SP2 & HP

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Nigel D (nzd1_at_thedyers.org.uk)
Date: 08/26/04 

Date: Thu, 26 Aug 2004 19:29:30 +0100

Oddly, there is no mention made of the 835409 knowledge base article or the
associated patch on the MS web site, so I am very wary of installing the
patch.

I contacted HP to tell them this and said

"If there is a good reason why this patch should be applied despite there
being no mention made of it on the MS website then you should say so,
otherwise the web site should be changed to remove this confusing
information."

They replied and said

"Thank you for writing back.

I understand that the Knowledge base article mentioned on the HP Web
site is not listed in Microsoft Web site"

and that was it.

The web page dissapeared shortly afterwards, but I see that it is now back
again.
I leave it to you to decide whether you want to install the patch

N

"Bob Milton" <BobMilton@discussions.microsoft.com> wrote in message
news:5A887451-ADEE-4A51-AF59-4572CDD69762@microsoft.com...
> Check at www.hp.com. There's a section on SP2 with links to upgrades for
HP
> Image and for system restore. Both links are somewhat flaky (it took me
> several tries to get them to show a download), but you will eventually get
> there.
> Bob
>
> "JD" wrote:
>
> > I have a HP pavilion a610e special order computer running
> > xp home ed....I see I am suppose to download the update
> > for my system restore feature but I cannot find the
> > download LOL. It say's the update is KB835409 but I go to
> > windows updates for my pc & it tells me I am up to date.
> > Other than the sp2 of course as I haven't downloaded it
> > yet. i am trying to do all the little things I am suppose
> > to do before I download sp2.
> > I did a search for this & had no luck, so can anyone
> > advise me on what I should do? Guess I could skip that
> > one but hate to really.
> > Thanks, JD
> >

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