Windows Xp not receiving an IP Address

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From: JT (anonymous_at_discussions.microsoft.com)
Date: 08/25/04


Date: Wed, 25 Aug 2004 11:08:59 -0700

Christine,

Your user may not be using a router that uses DHCP. I
assume your home internet connection and business location
does.

He may only have a modem at home which may have a static
IP assigned by his provider. In this case he will need to
set up a configuration to use that IP on his machine.

Alternatively he can go and get a router and let it assign
his machine a DHCP address. Inform him that he will need
to program the router with the assigned IP from his
provider.

Hope that helps.
>-----Original Message-----
>I am having a strange problem with one of my users and
was hoping for
>additional thoughts. When the user is plugged into the
network he has no
>problem getting an IP, moving around the network, or
accessing the net.
>However, when he takes his machine home and plugs into
his home network he no
>longer can receive an IP address. Now here the hard part
when I take his PC
>home and plug into my home network I can receive a IP
address with the same
>exact configuration as his home and work. Here are some
of the things that I
>have tried with him: Disabling the X
>.
>



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